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“my stay” 3 of 5 stars
Review of Ramada Plaza Grand Rapids

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Ramada Plaza Grand Rapids
3.0 of 5 Hotel   |   3333 28th Street Southeast, Across from Woodland Mall, Grand Rapids, MI 49512   |  
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Ranked #34 of 48 Hotels in Grand Rapids
OSCODA
1 review
“my stay”
3 of 5 stars Reviewed November 15, 2012

I liked the location. Rms were clean, pillows too hard for my taste. Rm service not good.
Everything was pretty good and I would use place again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review, December 21, 2012
Dear Nancy S,
Thank you for your comments on Trip Advisor. I am glad to hear that our location works well for you. I started buying these new gel fiber pillows. They are a little softer if that is what you are looking for. I will try to reach out to you on a comment .......Just wondering if you were refering to the room service served by Old Chicago or our housekeeping staff? So hopefully I will talk to you soon. Anyway, thanks again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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833 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
YPSILANTI
1 review
5 of 5 stars Reviewed November 14, 2012

This is a very nice home away from home for us. We were able to stay on a Sunday, so there wasn't a crowd. It was quiet at night for sleeping, but early in the evening we saw a lot of families enjoying the pool. I ordered a pizza from Old Chicago that was very delicious. I like the desk in the room, and the ease of getting connected to the internet. The shower pressure was awesome and the water was hot. The room had plenty of mirrors, and the beds look modern and inviting to sleep in. The TV was also huge and had a great picture.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KALAMAZOO
1 review
5 of 5 stars Reviewed November 13, 2012

When we checked in they did not have our reservation. I showed the desk attendant the confirmation email on my phone and there were no problems. We had the Shop and Stay, the manager needed to go and get our gift cards, which she did and we had them within 2 hours of checking in.

The pool was wonderful and warm (87 degrees according to the pool guy), the slide had 2 employees at the bottom and 1 at the top. One of the employees was pulling children to the side that could not swim. Personally I think their parents should have done this, but the employee did not seem annoyed. My girls at 12 and 13 are avid swimmers and were having a great time. The hot tub truly was reserved for over 17, nice as far as I was concerned.

The room and bathroom was clean. We had to get another set of towels, as the room was only set up for 2 people and there were 3 of us.

The Pizza restaurant that was attached did not deliver but I didn't mind the walk.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Grand Rapids

Address: 3333 28th Street Southeast, Across from Woodland Mall, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 48 Hotels in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Grand Rapids 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Grand Rapids
Grand Rapids Ramada

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