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“stupendous” 5 of 5 stars
Review of CityFlats Hotel - Grand Rapids

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CityFlats Hotel - Grand Rapids
83 Monroe Center St. NW, Grand Rapids, MI   |  
Hotel amenities
Ranked #12 of 51 Hotels in Grand Rapids
GreenLeadersGold level
ft. wayne
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“stupendous”
5 of 5 stars Reviewed August 29, 2013

Great location, room and staff ever so helpful. Rooms are modern ( we had to have help running the shower!) eco friendly and roomy.
Plaza 2 blocks away has huge crowd free entertainment several times a week in summer.

Room Tip: Ask for a room facing front
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Green Features: Everything here is recycled materials and staff recycles all materials. Towels, sheets have wash only if used policy.
  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review, October 9, 2013
Thank you so much for taking the time to give us a review. Glad you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    61
    30
    12
    4
    1
See reviews for
13
44
4
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Top Contributor
59 reviews 59 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 27, 2013

What a nice little boutique hotel. This is a modern design that plays nicely with the original structure, (I am guessing) built in the early 1900's. Rooms are simple and mine (506) had a great view. The furnishings are sparse, but work well. My bed was a slice of heaven. The mattress is wonderful, sheets are soft, and the pillows perfect. The bathroom is large, nice vessel sink, and good body products. The shower is strong. I slept well here. My only complaint is that the continental breakfast is rather unimaginative. They would do well to partner with a local bakery for better quality items. This is not a deal breaker though. I enjoyed my room, had a really nice salad at the bar, and took in happy hour during my stay. The staff is very nice, the rooms very interesting and clean. I will make this my new go to hotel for future travels to Grand Rapids.

Room Tip: I like a room on an upper floor. Great views of downtown.
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Green Features: Hotel is very green - makes a real statement. They are Green Level - Gold.
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at CityFlats Hotel - Grand Rapids, responded to this review, August 28, 2013
Hi Jennifer V.,

Thanks for the great feedback. I'm glad that you enjoyed your stay with us and we will look forward to welcoming you back to our hotel soon.

Regards,

Dave W.
General Manager
CityFlatsHotel - Grand Rapids
616-451-1892
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeWitt, Michigan
Top Contributor
104 reviews 104 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 30, 2013

Would never have found this on my own, this is a totally awesome locale. Room prices weren't too bad, room was plenty spacious for 2 people to share. I CANNOT SAY ENOUGH ABOUT THE BEDS & SHEETS!!!!!!!!! In all my 45 years, I've NEVER felt a bed or a set of sheets, that was soooooooooo soft and soooooo comfortable, EV-ERRRRR. Very nice large screen flat tv, was mounted on the wall. A gorgeous glass shower, that was very enjoyable to use. No carpeting at all, but the bamboo flooring was kinda neat, and kept the room very cool. The various lighting was very useful, and we slept like total rocks! A very nice bar area, drinks were good, priced decent. Within walking distance of so much. Didn't get a chance to take in the total area as we were on a planned schedule, but would really love to go back.

Room Tip: Ask for a street view. We had a brick wall view, and it didn't really bother us, we just pulled...
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Green Features: Each room has a phone charger spot on the desk. Our group used 3 rooms and none of them worked. Each sink/tub is supposed to be designed to use less water and we certainly couldn't tell, water pressure was great.
  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at CityFlats Hotel - Grand Rapids, responded to this review, August 28, 2013
Hi SheriK,

We are happy that you enjoyed your girls night out and we also appreciate your feedback on your experience with us. Hopefully we can welcome you back to our hotel in the near future.

Sincerely,

Dave W.
General Manager
CityFlatsHotel - Grand Rapids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2013

Was in town to partake in the wonderful ambiance found in Beer City, USA. Great location, within walking distance to numerous breweries as well as the art museum and the river. The room is very small (I had a queen) but was comfortable and laid out very well considering.
The breakfast that is included is a pretty basic continental. There are not ice/snack machines on every floor but a small snack bar at the check in desk. Makes things more green friendly as well as personable.
Bar seems nice, good selection but I did not partake.
Parking is at a discounted rate of @$14-16/night but I parked out front for free (meters and they start checking at 8am.)

Room Tip: I had 203. Window on a "light shaft"? Could hear water, et al going down the pipe betwe...
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Green Features: Seems pretty green to me. The low-flow faucet was annoying cause you needed to have it on full blast or the flow would curl back and end up on the counter......then proceed to drip into the wastebasket just after you get in to bed!
  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at CityFlats Hotel - Grand Rapids, responded to this review, August 28, 2013
Hi CRFMackenzie,

Thanks for sharing your experience with us while you were in town to take in Beer City! We are glad that you enjoyed your time with us and we look forward to welcoming you back to our hotel in the future. Keep and eye out for our Beer Packages that we will be offering soon!

Regards,

Dave W.
General Manager
CityFlatsHotel - Grand Rapids
616-451-1892
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester Hills, Michigan
1 review
5 of 5 stars Reviewed July 22, 2013

City Flats is a fabulous place to stay. I always sleep like a baby here- beds are amazingly comfortable. There is a great little bistro in the lobby with excellent cocktails and a great selection of appetizers and meals. Upscale without being pretentious.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 17, 2013 via mobile

Very good location , huge room size , but very strange interior design to the extent that you will never relax. The breakfast is extremely poor!! So you have to get it Fromm the very nice Resturants close by at the high street. It will never be my choice for the next visit.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austin . texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2013

my daughter + i really loved this hotel. true boutique hotel. very friendly staff. great location within walking distance of fantastic restaurants. the best part is the bed. 14 yr old says it's like "sleeping in a marshmallow." we have stayed in some really expensive hotels and the beds were horrible. the bamboo sheets, blanket and mattress are heavenly. didn't want to leave it so i asked at front desk and they gave me the info to purchase them for home, which i immediately did. hope that they add twin size as an option in the future.

Room Tip: we asked for a quite room and i felt like we had one
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, Manager at CityFlats Hotel - Grand Rapids, responded to this review, July 12, 2013
Hi Gtrher,

Thank you for the kind words that you posted about your stay with us! We are happy that you enjoyed your stay and our custom made beds as well. It's fun to see the number if guests that fall in love with our beds when they stay and have to have one at home. Thanks again for the feedback and we look forward to welcoming you back to our hotel in the near future!

Kind Regards,
Dave W.
CityFlatsHotel - Grand Rapids
616-451-1892
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityFlats Hotel - Grand Rapids

Address: 83 Monroe Center St. NW, Grand Rapids, MI
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #12 of 51 Hotels in Grand Rapids
Price Range (Based on Average Rates): $$
Number of rooms: 28
Official Description (provided by the hotel):
CityFlats Hotel - Grand Rapids is located in the heart of downtown Grand Rapids. Built in 1874 this renovated building was once the famous Fox's Jewelry. There are 28 individually designed guestrooms, each with their own unique experience. On the first floor you will find CitySen Lounge serving lunch, dinner, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 
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