We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“best hotel bed EVER” 5 of 5 stars
Review of CityFlats Hotel - Grand Rapids

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save Saved
You added CityFlats Hotel - Grand Rapids to your Saves list
CityFlats Hotel - Grand Rapids
83 Monroe Center St. NW, Grand Rapids, MI   |  
Hotel amenities
Ranked #12 of 52 Hotels in Grand Rapids
GreenLeadersGold level
austin . texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“best hotel bed EVER”
5 of 5 stars Reviewed July 10, 2013

my daughter + i really loved this hotel. true boutique hotel. very friendly staff. great location within walking distance of fantastic restaurants. the best part is the bed. 14 yr old says it's like "sleeping in a marshmallow." we have stayed in some really expensive hotels and the beds were horrible. the bamboo sheets, blanket and mattress are heavenly. didn't want to leave it so i asked at front desk and they gave me the info to purchase them for home, which i immediately did. hope that they add twin size as an option in the future.

Room Tip: we asked for a quite room and i felt like we had one
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, Manager at CityFlats Hotel - Grand Rapids, responded to this review, July 12, 2013
Hi Gtrher,

Thank you for the kind words that you posted about your stay with us! We are happy that you enjoyed your stay and our custom made beds as well. It's fun to see the number if guests that fall in love with our beds when they stay and have to have one at home. Thanks again for the feedback and we look forward to welcoming you back to our hotel in the near future!

Kind Regards,
Dave W.
CityFlatsHotel - Grand Rapids
616-451-1892
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

99 reviews from our community

Traveler rating
    56
    27
    12
    4
    0
See reviews for
12
40
2
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 28, 2013

Stayed for one night on a business trip, and would be open to staying again in the future. The front desk is friendly, the bar/restaurant has good food, and the rooms are clean. The one thing to call out is the rooms are not carpeted. That said, sounds echo... across rooms. Later in the evening another room kept dropping or bouncing something, which ended up sounding like it was in my room. Another miss was the lack of an iron, and an inability to provide one. Outside of these very minor things, it was a very pleasurable stay.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 20, 2013

It is a very unique hotel, with European-esque qualities. The room was rather small, which wasn't a big deal for us, but if you're looking for a plush and comfy feel, this isn't it. The room didn't have carpet, which gave it a cold feel, and made it very echo-y. There is a big sliding door for the bathroom, which doesn't provide much in the way of privacy. I had requested a quiet room at check-in, and we were on the 3rd floor in a room overlooking the street (just above the hotel lobby). This room was anything buy quiet, we could hear people on the street (bar crowd) well into the early morning hours, which meant we didn't get much sleep. The room was clean, but sparse. There isn't anywhere to sit besides the bed. The location was great, centrally located in the heart of Downtown, within walking distance to the arena and lots of restaurants/bars.

We used the parking garage (at $16/day) and had issues with the validated tickets they gave us not working to let us out of the garage.

Room Tip: The ones overlooking the front street of the hotel experience lots of street noise.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013 via mobile

Front desk so friendly and accomodating. Offered bags of ice and free gatorade even after bar was closed. Were able to check in 2 hours early with no problem or charge. Rooms were picture perfect. Will definately be back.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 17, 2013

stayed in the hotel twice now.
love the place.
right in the heart of everything, for buisness, cant be beat. price point is spot on. great place to stay for summer concerts on the weekends,
you can walk everywhere to anything, thats GRAND.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shepherd, MI
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 8, 2013

If you like Ikea, you will like this hotel. The same design aesthetic permeates this boutique hotel. Spare, loft-like rooms with high ceilings; eco-friendly throughout; beautiful bathrooms with modern fixtures and thick, soft towels; the room we were in had big windows overlooking the street below (505); very comfy beds (although a little on the small side); unique layout with the 2 double beds not in the typical next-to-each-other setup; and no carpet, just beautiful clean, dark flooring made from sustainable materials. The service was excellent. The restaurant and bar downstairs also excellent. Great location right in the heart of downtown -- you can walk everywhere. The only negatives were minor: the continental breakfast was pretty sparse (just store-bought mini muffins, fruit, cereal), and parking costs $16 (but all downtown hotels charge similar fees for parking). We will definitely stay here again. A great alternative to more "typical" hotels. I loved the vibe, comfort, and service of CityFlats!

Room Tip: Ask for a city-view room for large windows and a great view.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, Manager at CityFlats Hotel - Grand Rapids, responded to this review, June 26, 2013
Dear Cox2mjShepherd_MI,

Thank you for your positive feedback. We are very happy that you enjoyed your stay with us and we look forward to welcoming you back to our hotel soon.

Kind Regards,

Dave W.
General Manager
CityFlatsHotel - Grand Rapids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, TX
Top Contributor
370 reviews 370 reviews
46 hotel reviews
Reviews in 112 cities Reviews in 112 cities
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed May 12, 2013

Great chic hotel tucked in the happening district of Grand Rapids...great bar, lobby and service was the best...very helpful front desk staff, streamlined check-in, unbelievably great value during Art Fest, high-volume reservation time.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, Manager at CityFlats Hotel - Grand Rapids, responded to this review, June 26, 2013
Dear Crystalclearreef,

Thank you for your positive feedback that you provided on your stay with us. We look forward to welcoming you back to our hotel in the near future.

Regards,

Dave W.
General Manager
CityFlatsHotel - Grand Rapids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to CityFlats Hotel - Grand Rapids? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about CityFlats Hotel - Grand Rapids

Address: 83 Monroe Center St. NW, Grand Rapids, MI
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #12 of 52 Hotels in Grand Rapids
Price Range (Based on Average Rates): $$
Number of rooms: 28
Official Description (provided by the hotel):
CityFlats Hotel - Grand Rapids is located in the heart of downtown Grand Rapids. Built in 1874 this renovated building was once the famous Fox's Jewelry. There are 28 individually designed guestrooms, each with their own unique experience. On the first floor you will find CitySen Lounge serving lunch, dinner, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your CityFlats Hotel - Grand Rapids reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage CityFlats Hotel - Grand Rapids, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.