We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

CityFlats Hotel - Grand Rapids: Traveler Reviews

83 Monroe Center St. NW, Grand Rapids, MI
Hotel amenities
CityFlats Hotel - Grand Rapids
Ranked #7 of 51 hotels in Grand Rapids
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

44 reviews from our community

    Trip type
Traveler rating
    28
    10
    5
    1
    0
Date Rating
Traverse City, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great location for walking downtown”
5 of 5 stars Reviewed October 7, 2012

This is the second time that our group stayed at City Flats in Grand Rapids for Art Prize. We were able to walk everywhere because of it's central location. The rooms are very clean/eco-friendly and unique. We enjoyed this hotel because of it's size as well...smaller than all others in downtown and the staff were very professional and personal in meeting our needs. Great happy hour! The beds are by far the best.

Room Tip: We have stayed in 2 types..both are great. Loved the street side room; although smaller, the openess...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DonnamaeV about CityFlats Hotel - Grand Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portage, MI
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Great Night in Grand Rapids at a very unique hotel”
5 of 5 stars Reviewed October 1, 2012

Very nice staff, unique room. There are only 28 rooms and each one is unique..all having azposed brick walls and modern accents.

It is like a New York City boutique hotel right in downtown Grand Rapids. From 4-7 they have an amazing happy hour with drink and food deals

Could not be in a better location, either. Right on Monroe just half a block from the At Museum and just a couple blocks from The Van Andel Arena.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Cheri22 about CityFlats Hotel - Grand Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review
October 3, 2012
Dear Cheri22,

We're happy to hear that you enjoyed your stay here at CityFlatsHotel! We work very hard to create a unique atmostphere so thank...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Telluride, Colorado, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Cute Boutique Hotel, Great Location, needs a Pandora consultant”
4 of 5 stars Reviewed September 21, 2012

Had a super great stay here at the CityFlats for Artprize 2012. Room was perfect, comfortable to hang out in, VERY comfortable bed. Bathroom barn door fine for close friends, could be a little awkward otherwise.

I like the coffee and the continental breakfast in the morning. Only gripe is y'all need to be a little more aware of is your music selection in the morning. Pandora can be a double edge sword, and whatever station you put on in the morning (every morning) plays exactly what I expect Pandora to play - The Strokes just came on (of course) - also heard that one song that won't stop playing these days - oh yeah that one song too. And WAY too loud for 7 am. I love loud music, don't get me wrong. But not everyone does, and I just don't see why you would barrage your hotel guests with it, at that hour of the morning. Oh god, its Phoenix now. I never want to hear Lisztomania again...but this Pandora station plays nothing but the hits.

Try Pink Martini radio for the morning, or just something a little quieter...and less predictable.

Now for the top slice of bread on this compliment sandwich:

The front desk staff is incredibly kind and helpful. They jump to help at any opportunity and do so with a smile.

Wifi is fast and free. Parking is very close and reasonably priced at $16 per 24 hours, though I was here four days and didn't need my car so I found parking whenever I needed at Barclay and Fulton for free. 5 minute walk, in front of a church.

I definitely recommend CityFlats (and Artprize!) and will stay here when I come back to GR!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Brian W about CityFlats Hotel - Grand Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review
October 3, 2012
Dear Brian W,

Thank you for your review! We're glad that you had a chance to visit Grand Rapids - especially during ArtPrize!

We hope that...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holbrook, NY
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
11 helpful votes 11 helpful votes
“Not really average”
3 of 5 stars Reviewed August 31, 2012

An unusual boutique hotel. You will notice the designers touch everywhere but some times they go too far in form vs. function. The place is very attractive. They satisfy rule #1... the rooms are immaculate. However, here are some issues:

1. Shower fixtures are not for the technology challenged. Very slick and modern but they took me 15 minutes of fussing to get the water to flow fom the tub spout to the shower head. Could I have called the front desk? Sure. But should I real need to get training to operate the shower? Not really and I am tech savvy.
2. I guess the trend is away from carpets. Not bad in a home. In a hotel it means there is nothing to muffle the noise of people walking in the halls, opening or closing doors and walking on the floor above you... not to mention street noise. Bottom line, it's noisy.
3. Beautiful, crisp and clean bedding. How about providing a regulation length bed? I am not particularly tall but if I stretched my legs out, my toes would be hanging in space! My business partner was in a similar room. He is 6'4. He had to sleep in a fetal position. Would it really have screwed up the aesthetics of the room to have a standard length bed?

Overall, the room is cool but the decor is definetly not warm and inviting. Call me crusty but I prefer a lot less innovation in my sleeping quarters when traveling on business. It impedes the purpose... A place to sleep.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask mitchm11741 about CityFlats Hotel - Grand Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review
September 5, 2012
Dear mitchm11741,

Thank you for staying with us at CityFlats while away on business! We appreciate your honest feedback as it helps us to improve...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Unique Hotel Experience”
5 of 5 stars Reviewed August 14, 2012

We stayed at City Flats because we wanted to try something different than a chain hotel and it definitely delivered. The room was unique and very clean. The lobby and bar were nice as well. The location was amazing! We were able to walk to a ton of bars and restaurants during our stay. Despite being a busy hotel with a bar, it was still very quiet at night. I am very picky about this and usually have a very hard time sleeping at hotels. The only downside was our view. We were not facing towards the street and our room had one small window overlooking the rooftop and an alley. That was pretty disappointing, but overall, we can't complain about our stay! We were traveling without our small children, but I would NOT recommend this hotel for families with young children because of the open room and bathroom.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Cate F for Grand Rapids
Ask Cate F about CityFlats Hotel - Grand Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review
August 15, 2012
Dear Cate F,

We are so happy that you had an enjoyable stay here at CityFlatsHotel. It is true that we are in a great location if you plan on...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Country Inn & Suites Grand Rapids East
Great value on a similar hotel
Grand Rapids, Kent County
4.5 of 5 stars 192 Reviews
Show Prices
Still looking for a hotel?
Travelers also viewed these Grand Rapids hotels
JW Marriott Hotel Grand Rapids 4.5 of 5 stars 334 reviews Amway Grand Plaza Hotel 4.0 of 5 stars 344 reviews Country Inn & Suites Grand Rapid... 4.5 of 5 stars 192 reviews Holiday Inn Grand Rapids Downtow... 4.0 of 5 stars 162 reviews
Show Prices ABS:HotelCheckRates-d659344?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d90043?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d650785?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d90047?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 51 hotels in Grand Rapids, ranked by popularity

Been to CityFlats Hotel - Grand Rapids? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about CityFlats Hotel - Grand Rapids

Address: 83 Monroe Center St. NW, Grand Rapids, MI
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 51 hotels in Grand Rapids
Price Range: $$
Official Description (provided by the hotel):
CityFlats Hotel - Grand Rapids is located in the heart of downtown Grand Rapids. Built in 1874 this renovated building was once the famous Fox's Jewelry. There are 28 individually designed guestrooms, each with their own unique experience. On the first floor you will find CitySen Lounge serving lunch, dinner, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your CityFlats Hotel - Grand Rapids reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage CityFlats Hotel - Grand Rapids, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
CityFlats Hotel - Grand Rapids
Enter dates & see best prices* (from our partners)
Show Prices