I really wanted to like this place. I love the philosophy and the eco-friendly attempts that they've made in their design. However, our room was really small & cramped, oddly designed so it was hard to move around (especially since I had a wedding dress to deal with).

All of that I could've dealt with because it was nice enough, and we'd wanted something different from the Marriott & Amway Grand that we've stayed at before.

But it was LOUD. We had loud neighbors that we could here through the walls at 11pm & then when they came back at 2:30am (I did call the desk that time & it seemed to help). Everytime someone on a floor above us flushed a toilet, it sounded like ice cubes were being poured down the walls. It actually startled me awake at night. I put ear plugs in, but could still hear it, although not quite as harshly. We missed breakfast because I was finally able to sleep in the am & it only went until 8:30. Thankfully they gave me some leftover fruit when I asked.

We needed ice & had to take the bucket down to the bar, which was a little weird. There was zero information in the room as far as maps, amenities, restaurants, room service, etc. That was frustrating to me even in a familiar city (but new hotel). I like looking at the welcome packets to get my bearings.

I think most frustrating was that I mentioned this (the noise mostly) to two different front desk associates & other than a quick apology, they made no effort to remedy the situation or offer financial apology. Instead they just told me to email the next time we came & they'd get us a quieter room...something I'd asked for when I made my reservation.

While I want to like this place, I'm not sure I'll be back. It shouldn't take a special email to get a room that doesn't have loud jarring noises built right into it.

Modern. Best bed I've ever experienced. Nice staff. Great little bar with super food.

I found my overall expierence to be good here. The bed was very comfortable. The style and decorations of the room were great. The room was very small. Our small window view was of a brick wall. The continental breakfast was coffee and mini muffins. I felt like I didn't get my money worth.

I travel quite a lot and this hotel is one of my favorites!

It is expertly designed and appointed, the rooms are clean, modern and the staff at the hotel is so helpful and kind! I was there almost a week and had a perfect stay!

It also has one of the most comfortable beds I have ever slept in.

It is so superior to all the other hotels in the city!