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“Grand Haven,Mi” 4 of 5 stars
Review of Days Inn Grand Haven

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Days Inn Grand Haven
2.0 of 5 Hotel   |   1500 S Beacon Blvd, US 31, Grand Haven, MI 49417   |  
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Ranked #3 of 5 Hotels in Grand Haven
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294 reviews from our community

Traveler rating
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    68
    84
    55
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed June 3, 2014

I would not recommend this place. The rooms were so outdated, air conditioner was load and sounded like it was going to explode. The blankets were nasty, knobby fuzz balls. Rates were not honored from reservation and check in/out. Customer ahead of me complained about the same.

Stayed May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHDaysInn, Guest Relations Manager at Days Inn Grand Haven, responded to this review, June 11, 2014
Thank you for taking the time out of your busy schedule to review our property.
I sincerely apologize for the very unfortunate incident you experienced at our Hotel. Please know at any time you may approach any of our staffs during your stay if issues do arise and we will do everything we can to quickly solve any issue to your satisfaction. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. We sincerely appreciate your time and effort to write us a very insightful review. Thank you very much for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Haven
1 review
1 of 5 stars Reviewed May 20, 2014

1) Front desk girls were very friendly!
2) Climbed the stairs to a dirty room! Not vacuumed! Told front desk & they had it vacuumed.
3)Bathroom floor was not washed!
4) We put our used towel and wash cloths on the floor & housekeeping hung them up & did not replenish with clean fresh towels!
5) Did not replenish coffee & cups on day 2!
6) Toilet backed up.
7) Couldn't get in the room because they re programed the keys without telling us!
The campground our family was staying at was cleaner!

  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHDaysInn, Guest Relations Manager at Days Inn Grand Haven, responded to this review, June 11, 2014
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know at any time you may approach any of our staffs during your stay if issues do arise and we will do everything we can to quickly solve any issue to your satisfaction. We sincerely hope that we may be given a chance to change your perception of our hotel in the future. We hope you will choose our Hotel again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Grand Haven

Address: 1500 S Beacon Blvd, US 31, Grand Haven, MI 49417
Phone Number:
Location: United States > Michigan > Ottawa County > Grand Haven
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Grand Haven
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Grand Haven 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Grand Haven Days Hotel Grand Haven
Grand Haven Days Inn

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