We stayed there for a weekend to celebrate our anniversary. We were in room 311. The room was not ready when we arrived but we were there a couple hours before the official check-in time so my husband went off to play golf and I went online with my laptop. The desk clerk brought the keys to me when the room was ready. The room was very clean. We got a whirlpool room which I don't think was worth the extra cost. It took an awfully long time to fill the tub to the point where I could turn on the jets. The snacks in the evening are very nice. The coupons say wine or beer but they are also good for soft drinks and you need them to get your beverage. They give you two per night per person which is adequate. The drinks and snacks are available from 5 to 8. I don't think they replenish items as the later the evening became the less availability there was. There was popcorn, chips and salsa, pretzels, a snack mix, veggies and dip. The breakfast is nice. They have quite a variety. They have scrambled eggs, sausage, biscuits and gravy, french toast. You can also make your own waffle. They also have muffins and bread. There is a toaster and microwave in addition to the wafflemaker. The hot water wasn't working when we were there but an employee got me some for my tea. The second day the hot water was working but it was not very hot. My one complaint came on the second day we were there. My husband went golfing and I stayed in the room on my laptop. I wanted to leave to let housekeeping clean the room so I took a walk for awhile. I saw that she was on the floor at the time. When I came back she hadn't done the room yet so I figured I'd just wait until my husband got back and we could leave to allow her to make up the room. He got back at 2:30. Just before he got back there was a card that had been placed under the door saying they would not be making up our room since I had the "do not disturb" sign out. My husband called the front desk and was told that housekeeping was gone and no one would do it. They would bring us some clean towels. I called the front desk and told them that I was upset that no one would be making up our room so she said someone would come up and do it. So we left the room for awhile and went to the outlet mall. When we got back the room still wasn't done so my husband called the front desk and was told that they thought we only needed towels and thought we'd be there. He told her we were going out to dinner and she said it would be done. When we went out the woman at the desk stopped us and told us she would be up there herself and do it. It seems this place does not have many employees. When we got back the bed was nicely made (much better than the first night) and we had fresh towels. I have to give them credit for fixing the problem. Instead of putting a note under your door saying that they aren't making up your room they should give you a note saying if you don't contact them by a certain time they will be unable to make up the room. Or call. Something. I've never been in a place where that was a problem before. I know someone else wrote about the large space under the doors. I noticed that myself and could see people walking by. It was unusual. It is kind of interesting here to read about the life of Marv Herzog. Our room was dedicated to 1950 which was the year Teresa (his wife) was born. I wanted to know more so I saw some books in the lobby. There is a book that shows all the information about each year of Marv's life that is remembered in each of the rooms. I wanted to see if Marv had a previous wife as he had children that were nearly as old as Teresa. There was a brief mention of her and the fact that she divorced Marv and took three of the children to Arkansas. I think there is not much mention of his first wife as these were written by his second wife, Teresa. I found that amusing and found all the information about Marv and his life very interesting. So if you stay at this place be sure to check that out.
- Also Known As:
- Marv Herzog Hotel
- Marv Herzog Frankenmuth
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