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“It's only chicken...” 1 of 5 stars
Review of Zehnder's of Frankenmuth

Zehnder's of Frankenmuth
730 S Main St, Frankenmuth, MI 48734-1622
+1 800-863-7999
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Ranked #8 of 40 Restaurants in Frankenmuth
Price range: $7 - $24
Cuisines: American, German
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Restaurant details
Good for: Families with children, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“It's only chicken...”
1 of 5 stars Reviewed August 17, 2013 via mobile

Chicken.....this simple meat is solely responsible for inflicting paranoia in hundreds of clueless people. $20 bucks for chicken??? Really? Wow. I was so disappointed. For the price of one chicken dinner, I could feed my family of five at KFC. I don't really understand why everyone is soooo obsessed with this place. After waiting in the heat for what seemed like hours, we were finally seated. The atmosphere is totally cheesy and tacky. The food servers are slow and are completely clueless. The "world famous" chicken is dry and cold. I complained and was brought chicken that was equally cold and dry. There are tons of rave reviews on here but they are all being fooled.....ITS ONLY CHICKEN! !

  • Visited August 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, Manager at Zehnder's of Frankenmuth, responded to this review, August 19, 2013
I’m very sorry you didn’t enjoy your visit. Please feel free to contact me to discuss this matter further, and I’d really like the opportunity to make this up to you. We actually have meals starting at $7.95 that range up to the $19.95 for the all-you-can-eat. I can be reached at (800)863-7999, or webmaster@zehnders.com.

Shelby Albrecht
Dining Room Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Wayne, Indiana
Top Contributor
87 reviews 87 reviews
43 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Average food, Poor service”
3 of 5 stars Reviewed August 15, 2013

We ate lunch here and based on the reviews, I thought it would be better. I had the 2 pc. chicken lunch. The flavor of the chicken was okay but it was dry. The bread was also very dry. We didn't have to wait to be seated and while there was a steady flow of customers, there were plenty of empty tables so I was surprised at the SLOW service we received. Once we were served, I had a terrible time getting our waitress back. I've NEVER had to wait so long anywhere for my card to be returned at the end of the meal.

  • Visited August 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, Manager at Zehnder's of Frankenmuth, responded to this review, August 16, 2013
I’m very sorry you didn’t enjoy your visit. Please contact me to discuss this matter further, and I’d really like the opportunity to make this up to you. I can be reached at (800)863-7999, or webmaster@zehnders.com

Shelby Albrecht
Dining Room Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Surf was good turf was bad”
3 of 5 stars Reviewed August 15, 2013 via mobile

Came to Frankenmuth with my inlaws. They always like to eat at Zenders. Had the Perch dinner which was good and a lot of food. My father-in-law ordered the Heritage steak. Ordered it medium and it came well done. He is a grumpy old man and even yelled at the chicken mascot. He had to wait about 30 minutes after he sent the food back. Then we had listen to him complain that the next steak was full of fat. Needless to say he was not a happy camper. We have been here numerous times, and wish they would update there selections on the menu.

Visited October 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, Manager at Zehnder's of Frankenmuth, responded to this review, August 16, 2013
I’m very sorry you didn’t enjoy your visit. Please contact me to discuss this matter further, and I’d really like the opportunity to make this up to you. I can be reached at (800)863-7999, or webmaster@zehnders.com

Shelby Albrecht
Dining Room Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Titusville
Top Contributor
1,143 reviews 1,143 reviews
303 restaurant reviews
Reviews in 327 cities Reviews in 327 cities
911 helpful votes 911 helpful votes
“Expected a cafeteria meal”
4 of 5 stars Reviewed August 15, 2013

We have enjoyed the family style meals at the Amish Restaurants in Lancaster, PA and expected the same type of meal here as well as service. For $20 you get all you can eat chicken and lots of different veggies. The table is filled with dishes and for the hearty eater, you will not go away hungry. You might be a bit picky with one or two choices, but overall you can't beat it. The costumes help make it a treat. It is not a place to dine, but a place to eat and there is a difference.
Another option for those who want the atmosphere without the cafeteria glut of food, you can order from the menu and might elect the "small dish" portion. It is part of the Frankenmuth aura, so why not indulge?

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, Manager at Zehnder's of Frankenmuth, responded to this review, August 16, 2013
Thank you for taking the time to write. Please contact me in the future for any reason.

Shelby Albrecht
Dining Room Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Happy Birthday to me!”
5 of 5 stars Reviewed August 15, 2013

How can you beat a free meal, that is also one of the best you've ever eaten anywhere? Join the club and come in your birthday month and eat for free. But the meal for everyone was very reasonable and we certainly got our money's worth.

  • Visited August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, Manager at Zehnder's of Frankenmuth, responded to this review, August 16, 2013
Thank you for taking the time to write a review. I hope you had a very Happy Birthday and we hope to see you soon. Thanks again.

Shelby Albrecht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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