My husband and I stayed two nights in a jacuzzi suite. The location is excellent for strolling the downtown shopping area. I really enjoyed the modern decor, the lobby was bright and clean. We didn't use the pool, but it looked very nice, it was not busy at all, I think I only saw one or two people in it all weekend. The gym was typical, it was small, had the basics, treadmill, elipical, weight machine, the TV didn't work in there but other than that it was clean. There were plenty of hand towels but no sanitizer to use on the machines, I would have liked to wipe down the treadmill handles and console before and after I used it.
The suite itself was nice. The only major issue we had were the sheets. I pulled them back to give them an inspection before we left for dinner and there appeared to be what looked like a blood stain - I went to the front desk and the bedding was changed right away. The next morning my husband found two small stains on the carpet that also appeared to be suspect, they also came and cleaned the area immediatly. The bed itself was a bit of a disappointment, it was a bit lumpy and the pillows were old and worn. The jacuzzi seemed a bit run down, the covers on the jets kept falling off and the on/off switches were beat up and falling off as well it was also very loud.
Overall, I would stay again. The staff were very friendly, if it wasn't for the stained sheets, I probably would not be so critical of the rest of the suite, but that was totally gross. They did give us a small discount for the issues, which was nice. I just didn't feel this property was as up to par as other Marriott properties I have stayed at.
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- Also Known As:
- Springhill Suites Frankenmuth Hotel Frankenmuth
- Frankenmuth Springhill Suites