While the hotel seems fairly well maintained, there are some problems.
The water was so hard I could not use bar soap and instead had to use body wash.
The staff was not willing to make minor concessions for guests, they simply unappologetically stated policy, and gave no suggestions as to how to resolve the issue. Further the staff was generally unfriendly with only one exception. Some staff were unproffessional (making coments about guests in front of others).
The front desk initially charged us for 4 people when there were two of us in the room (and our reservation was clear that there would be two in the room)
overall you would be better served going to another hotel (many options within 15 minute drive)
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- Also Known As:
- Holiday Inn Express Fenton Hotel Fenton
- Holiday Inn Fenton