Too many problems to count: Laundry room has only 2 working dryers out of 6; 4 washers for entire hotel. Always a back up. People move your laundry or leave theirs. No staff oversight. Won't install new dryers, has been this way for months. Have complained to corporate, they did nothing to fix problem. Guest smoking is a real problem. Smoker tore out hall window screen to smoke out window, staff finally TAPED screen back on, didn't replace it. Looks ghetto. Complained of guest smoking at 8pm to evening staff. Was told Manager would be told in the morning. Said they do not alert smokers so they could be "caught in the act" by day Manager. Staff said she had no authority to tell them to stop. I asked why she couldn't call rooms. Nonsense. Kids especially will hang out in stairwells, had to call local police over holiday weekend they were partying in halls and outside my room. Noisy people but you dont hear barking dogs usually. Fire alarms are set so lightly that alarm went off about once a week in middle of night or day for weeks, hasn't done so lately but don't expect to get a good nights sleep here. Always some problem. Staff can be really nice one day, rude the next.Nothing to count on.Pay more for a better place if you can. Look for options.
Region:
United States >
Michigan >
Farmington Hills
Amenities:
Free Breakfast
Free High-Speed Internet
Free Parking
Kitchenette
Pets Allowed
Wheelchair access
Ranked #3 of 11 hotels in Farmington Hills
Price Range:
$
Hotel Class:2.5 star (2.5*)
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