We were in Escanaba for a family function and reserved two rooms. The rooms were dirty (bathroom, carpet, walls, and ceiling). The rooms also smelled of animal urine. The hot tub was green and the jets did not work. When we told the clerk about the hot tub issues, she said, "well it's hot". The high speed internet did not work at all in the one room and very spotty in the other room. We decided to change hotels, the clerk approved the cancellation of our reservations, and we were told that the charge on our credit card would be refunded, it wasn't. After 10 days, 4 phone calls, and some very heated words, by the hotel staff, the manager finally agreed to refund the charges. This was definitely the worst hotel stay of my life!!!
- Official Description (provided by the hotel):
- At Americas Best Value Inn, our 24-hour staff is here to make our pet friendly hotel your home away from home. Guest rooms feature free wireless high-speed Internet access, cable TV with HBO, coffeemakers, and hairdryers. Start your day off right with our deluxe continental breakfast served from 6am-10am with available items including hot/cold cereal, waffles, bread, muffins, bagels, fruit, hard boiled eggs, orange/apple juice, milk, tea, and coffee. Take advantage of our business center and meeting space which can accommodate up to 75 people. The meeting space is equipped with wireless high-speed Internet access, white board, linens, flip chart, and audio visual equipment. Catering service is available. Call ahead to reserve our space for your next meeting or event. At Americas Best Value Inn Escanaba, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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