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“"Great place to stay"” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites East Lansing

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Holiday Inn Express Hotel & Suites East Lansing
2.5 of 5 Hotel   |   2924 West Road, East Lansing, MI 48823   |  
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Ranked #6 of 9 Hotels in East Lansing
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“"Great place to stay"”
4 of 5 stars Reviewed November 3, 2013

This hotel was an awesome place to stay for a last minute get away. The gentleman at the front desk did a great job and was very efficient checking us in. We had a beautiful suite right by the lobby, but we did experience a lot of lobby noise. Overall though I would defiantly recommend this hotel to family and friends who would be visiting the Lansing, Michigan area. Just an FYI, if your using google maps it will tell you to turn right off of 127 south, but the hotel is actually to the left off of 127 south.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
    17
    18
    12
    5
    3
See reviews for
19
4
2
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 2, 2013

I had a trip planned to East Lansing to watch my son's college football team. When we found out he would not be playing on the Sunday before I decided to cancel the trip(5 days advance notice). Why spend all that time traveling to watch him stand the sideline. I cancelled online as I had made my reservations online. Shortly after I got an email stating I would not be getting a refund!!! I have a confirmation email stating it was a refundable room. I called Holiday Inn Express to be told I booked through Expedia. I called Expedia to be told it wasn't through them. Finally contacted bookings.com to be told they had to have a supervisor call HI to ask not to be charged, then they would not charge me. The individual would not accept my confirmation that said the room was refundable. Have not heard back, it was been over two weeks. I want my $170 back!!!!

Stayed September 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 7, 2013 via mobile

What a great find we had no reservations. Walked in to see what they had open Barry at the front desk was fantastic! So helpful offered a free pass for mini golf (his own from his wallet) talk about above and beyond. My husband had our room keys near his cell phone case and they wouldn't work after being near the magnet. Barry apologized for the incovience of us having to go back to the desk for them to be reprogrammed. People like Barry who Go above and beyond make traveling fun and Michigan should be proud of its residents mostly very friendly. Will be back. Thanks Barry :)

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Top Contributor
172 reviews 172 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 26, 2013

The hotel has friendly and efficient staff. The location is off a main road a few blocks so it not noisy. In fact I had a very quiet room on the third (top) floor. The breakfast in the morning was the average Holiday Inn Express fare. The coffee at breakfast was better than most hotel coffee. The room was plain but clean. They have free wireless WIFI that worked but was slow.

Room Tip: top floor is very quiet
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Top Contributor
52 reviews 52 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 25, 2013 via mobile

What a find! This hotel not only has the standard and amenities I've come to expect like breakfast, coffee, pool but free laundry and warm cookies. Located by great shopping and easy location to highways! It was reasonably priced and the help was genuinely cheerful and helpful.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traverse City, Michigan
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

This was a nice place to stay. Barry, the front desk clerk was on the phone taking a reservation when we arrived. He was very helpful and efficient. Friendly and accommodating staff. Shopping center, grocery store, and Restaraunts nearby. Easy access to highway. Will definitely stay there again.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paducah, Kentucky
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 6, 2013

We were in town for five days for the Odyssey of the Mind World Competition. The hotel was FULL of kids in town for the competition. We were still able to get a good breakfast each day, swim in the pool, and were not interrupted by noise at night. It was a great stay. Staff was friendly and helpful. We hope to be back again!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites East Lansing

Address: 2924 West Road, East Lansing, MI 48823
Phone Number:
Location: United States > Michigan > East Lansing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in East Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites East Lansing 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome! The newest East Lansing hotel the Holiday Inn Express & Suites East Lansing, MI is located near the Michigan State University (MSU) campus and the James B. Henry Center for Executive Development, a state-of-the-art conference and convention facility, and the prestigious University Club of MSU. This East Lansing hotel is conveniently located just a few minutes from the Michigan State Capitol, downtown Lansing, Michigan State University, The Wharton Center of Performing Arts & Forest Akers Golf Course. For the corporate traveler we also are near; General Motors, Deloitte, Pfizer & KPMG.We offer our hot breakfast bar daily for all guest at all rates featuring our world famous cinnamon rolls, fitness and business center and a refreshing heated indoor pool. Our East Lansing hotel will exceed your expectations. Our East Lansing hotel offers relaxing rooms featuring stylish decor & amenities, including 32 HDTV with HBO, CNN, ESPN and FoxNews, wired/wireless HSIA and the best night sleep ever. Our Holiday Inn Express East Lansing hotel is your home away from home. Our Holiday Inn Express East Lansing, MI professional & friendly staff will welcome you to your home away from home. Once you stay, you will come back time and time again. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites East Lansing

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