We (family of two adults and two kids, 3 and 6 years of age) recently stayed 4 nights at this hotel. It actually isn't a Holiday Inn Express anymore- just a Holiday Inn and that basically means no free breakfast anymore- which we didn't know until we checked in... The check in was fine, the staff was helpful and the rooms were clean and stocked with Bath and Body Works products, but this is where the 'pro' column ended for us. The advertised 'free wi-fi' wasn't working the entire time we stayed. We called the front desk, they told us to call the IT tech support... I spoke with them a few times and it still wasn't able to be resolved. We were billed the full amount upon leaving, but when I asked for a reduction due to the lack of one of the main advertised services, they were fine about it so that was nice. Kids do eat free breakfast and dinner with paid adult but we only ate there once, it wasn't very good. The pool was tiny and there was no hot tub, probably because they want you to go to the Splash Universe water park that is attached. We did, and it was fun, but expensive, like $40 a person which seemed a bit much for the scale of park. The best thing about this hotel was the location- it was right off major roads and surrounded by shops, gas stations, restaurants, etc so easy access to whatever. However, there are several other hotel chains right there as well, so unless we got a spectacular deal next time I would be considering the other chains myself.
- Official Description (provided by the hotel):
- Guests must purchase Water Park Package Rate to access Splash Universe. No other rates apply. The water park will be closed certain days in April, May & June. Call hotel for hours and days of operation.The Holiday Inn Express Hotel & Suites and Splash Universe Water Park Resort is located right next to Cabela s and designed to mirror and complement the great outdoors signature of the world s foremost outfitter. Ideal for those traveling on business or the vacation-minded family looking for an exciting getaway, Splash Universe is a year-round destination. The resort features: 163 themed guest rooms and suites, Shooting Star Arcade, The Trading Post Gift Shop, The Tree House Pub & Grub Restaurant and individual party rooms, ideal for any type of Splash Celebration. The resort also features over 70 bunk bed suites including a separate TV in the bunk area, refrigerators, microwaves, DVD players and much, more! The Splash Universe Indoor Water Park features: Goldmine Adventure Water Slides, Hot Springs Adult Hot Tub, a Lazy River, a zero entry Lil Squirt Pool, and Treehouse Water Fun play area. After a long day of work or play, have a seat & enjoy dinner in the adjoining Tree House Pub & Grub overlooking the water park.The Holiday Inn Express Hotel & Suites is located near downtown Historic Dundee. Dundee offers many shops including Swan Creek Candle Co. and St. Julian Winery. The hotel is also located near many company offices & plants with local and regional bases. ... more less
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- Also Known As:
- Holiday Inn Express - Dundee Hotel Dundee
- Holiday Inn Dundee
- Dundee Holiday Inn