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“What a surprise!” 5 of 5 stars
Review of AmericInn Lodge & Suites Saugatuck - Douglas

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AmericInn Lodge & Suites Saugatuck - Douglas
2.0 of 5 Hotel   |   2905 Blue Star Highway, Douglas, MI 49406   |  
Hotel amenities
Ranked #3 of 4 Hotels in Douglas
Decatur, Illinois, USA
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“What a surprise!”
5 of 5 stars Reviewed April 30, 2013

We couldn't believe how nice the rooms were for such a reasonable price. The breakfast was even better than some expensive motels that we have stayed in. The best part of this motel was the extremely friendly staff. We just had a bad experience with staff at our last motel, so this was so refreshing for us. There is no elevator and all the suites were upstairs (only complaint), but have found that to be true for most Americinn motels. Thanks for a wonderful stay!

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review, May 2, 2013
Thank you for your encouraging review of your property--I will be sure to pass your comments on to the team!
We also strive to maintain a warm and welcoming atmosphere--one that truly embodies the spirit of the hospitality industry.
While we have a maintained, clean and overall great product to offer our guests, it's the service found within that really makes a difference.

Thank you for your kind review, and if you're ever in the area again, we'd love to have you back!

R. Agens
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92 reviews from our community

Traveler rating
    37
    27
    14
    9
    5
See reviews for
27
44
Solo
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2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
stefiwefie
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2013

I've stayed at the AmericInn twice--once in the summer at the height of the season and just recently in March when the Saugatuck area is pretty much dead.

Both times we were 2 adults and a toddler, and I have to say, this hotel exceeded expectations. The rooms are roomy, super clean, and comfortable. Nothing luxury, but very nice. The indoor pool is fantastic, as is the location (convenient to Oval Beach, Saugatuck and Douglas). Breakfast is your standard continental breakfast with waffles/eggs, but is convenient and more than suffices.

What makes this hotel so great for the price is its staff. From the reservation to check out, they went above and beyond to accommodate us. I had to call twice before we checked in to ask about cribs, early check in, etc., and the gal on the phone was so pleasant and helpful. Ryan, the manager, was amazing. He made fresh coffee for us when we got in and even let my toddler feed the fish in the lobby each morning!

I definitely recommend this to anyone, especially families.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 7, 2013

I stayed at the AmericInn (Douglas MI) with a large group that had taken over the hotel for the weekend for a private event... The staff was very friendly and accommodating for our group, and exceeded our expectations. I would definitely recommend this hotel to family and friends staying in the area, as well as stay there myself when the next occasion should arise.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review, March 21, 2013
I'm very glad to hear that you had a pleasant stay during our busiest weekend of the winter season, and that each team member of the AmericInn of Saugatuck-Douglas was able to assist, and meet or exceed everyone's expectations.
Please feel free to stop by any time during your travels through the area-we are open all year round, and do also provide our entire list of amenities even in the winter/off season.

Thanks again,

R. Agens
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Three Oaks, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 25, 2013

We have been in cheap motels, expensive motels, and exclusive motels. This one is the best of them all. Good staff, immaculately clean room, cleanliness everywhere, always looks brand new, beautiful pool and hot tub area, comfortable bed and pillows, and good breakfast. We have been here several times, and will definitely return.

Room Tip: For the value, the room with the gas fireplace was fun in the winter.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review, July 10, 2013
I'm very happy to hear you enjoyed your stay with us, and your visit to Saugatuck & Douglas!
Reviews are shared with the entire team here, and your positive comments are definitely appreciated.
We're open year-round, and would love to have you back-there are many late fall/winter events planned throughout both seasons, including corn mazes (which become haunted near Halloween), pumpkin patches and more!


Again, many thanks for staying with us.

Ryan A.
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Catawba Island
Top Contributor
71 reviews 71 reviews
15 hotel reviews
Reviews in 37 cities Reviews in 37 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 21, 2013

We happened upon this place via bid on Priceline and were glad we did. My wife has wanted me to check out the Saugatuck, MI area ever since she visited there w/girlfriends last summer. We had an extra day as we were within 150 miles and decided to check it out. The place was clean and the staff (Cathy and Ryan) were freindly and helpful. I like to jump in a hot tub whenever it's available and there's is spacious, clean, and great temp. i like it hotter than most and it was perfect! The room was clean and comfortable. It got cold and snowed. The staff was very dilligent at shovellling and salting the entrance for our safety.
We would stay there again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Top Contributor
77 reviews 77 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed December 24, 2012

We lost power due to the storms, with a dog and 2 cats. they were great---helpful, kind, ----assuring , would highly recommend them!. the room was clean and the free breakfast of eggs, sausage, hot or cold cereal, breads, pastries...great!
They people care and take the time to help!.
Thank you!!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastpointe, MI
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

Our stay at the Americinn in Douglas was just about perfect. The staff is pleasant, professional and very friendly. Our room - with a Jacuzzi - was a good size, the bed was comfortable, the 42 inch flat panel TV kept us entertained (but not as much as the Jacuzzi, which was a real, relaxing bonus)! Having access to a hot breakfast at the hotel saved us both time and money. If you're staying in the Douglas/Saugatuck area this hotel is prefectly located with easy access to both of the towns and I-196.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review, December 1, 2012
Thank you for your very positive comments regarding your stay with us, and again, Happy Anniversary!

We strive to create and maintain a clean, welcoming, and constantly friendly environment for all of our guests, and am pleased to hear that you enjoyed our stay.
I would like to remind you that we are open all year round, and would love to have you stay again, and there are many winter events planned, which can be checked at www.saugatuck.com.

Again, thank you for your great review of our property, and I will be sure to pass this on to each hotel staff member as well.

Sincerely,

Ryan A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Lodge & Suites Saugatuck - Douglas

Address: 2905 Blue Star Highway, Douglas, MI 49406
Location: United States > Michigan > Allegan County > Douglas
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Douglas
Price Range (Based on Average Rates): $
Hotel Class:2 star — AmericInn Lodge & Suites Saugatuck - Douglas 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Americinn Lodge And Suites Saugatuck _ Douglas
Americinn Lodge & Suites Saugatuck _ Douglas Hotel Douglas
Americinn Hotel Douglas

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