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“Nice surprise from a Priceline gamble” 5 of 5 stars
Review of AmericInn Lodge & Suites Saugatuck - Douglas

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AmericInn Lodge & Suites Saugatuck - Douglas
2.0 of 5 Hotel   |   2905 Blue Star Highway, Douglas, MI 49406   |  
Hotel amenities
Ranked #3 of 4 Hotels in Douglas
Catawba Island
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nice surprise from a Priceline gamble”
5 of 5 stars Reviewed January 21, 2013

We happened upon this place via bid on Priceline and were glad we did. My wife has wanted me to check out the Saugatuck, MI area ever since she visited there w/girlfriends last summer. We had an extra day as we were within 150 miles and decided to check it out. The place was clean and the staff (Cathy and Ryan) were freindly and helpful. I like to jump in a hot tub whenever it's available and there's is spacious, clean, and great temp. i like it hotter than most and it was perfect! The room was clean and comfortable. It got cold and snowed. The staff was very dilligent at shovellling and salting the entrance for our safety.
We would stay there again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 reviews from our community

Traveler rating
    47
    34
    21
    11
    5
See reviews for
39
51
Solo
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Michigan
Level Contributor
101 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed December 24, 2012

We lost power due to the storms, with a dog and 2 cats. they were great---helpful, kind, ----assuring , would highly recommend them!. the room was clean and the free breakfast of eggs, sausage, hot or cold cereal, breads, pastries...great!
They people care and take the time to help!.
Thank you!!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastpointe, MI
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

Our stay at the Americinn in Douglas was just about perfect. The staff is pleasant, professional and very friendly. Our room - with a Jacuzzi - was a good size, the bed was comfortable, the 42 inch flat panel TV kept us entertained (but not as much as the Jacuzzi, which was a real, relaxing bonus)! Having access to a hot breakfast at the hotel saved us both time and money. If you're staying in the Douglas/Saugatuck area this hotel is prefectly located with easy access to both of the towns and I-196.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ryan A, Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review, December 1, 2012
Thank you for your very positive comments regarding your stay with us, and again, Happy Anniversary!

We strive to create and maintain a clean, welcoming, and constantly friendly environment for all of our guests, and am pleased to hear that you enjoyed our stay.
I would like to remind you that we are open all year round, and would love to have you stay again, and there are many winter events planned, which can be checked at www.saugatuck.com.

Again, thank you for your great review of our property, and I will be sure to pass this on to each hotel staff member as well.

Sincerely,

Ryan A.
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Otsego
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 12, 2012

When we first checked in, the room we were assigned was not made up. I went to front desk to report the problem. The clerk at the front desk jumped right into action and resolved the problem. She resolved the issue very professionally and efficiently. My wife and I were very pleased with the hotel and staff. Top Quality!

Room Tip: I believe any room here would be good. We stayed on second floor close to lobby and did not hear any...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Bend, Indiana, United States
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 3, 2012 via mobile

We decided to go to Douglas to view their unusual Halloween Parade on Sat. Night bow fore Halloween. This parade is at 10pm-10:45 pm and is an adult event.
We found the that many motels and places in the area required a two night minimum.
We were pleased to find that the rooms are clean and comfortable. There is hot breakfast included, and it was a good bargain price. Everyone was friendly and helpful. Note...there is a nice heated indoor pool, but there is no elevatorwhich we were informed about before we booked a room.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CARY
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 15, 2012

Not many places extend breakfast, but they did. Waffles (that actually tasted good) scrambled eggs, sausage, hard boiled eggs, oatmeal, oatmeal bars, yogurt, donuts, pastries, english muffins, toast, cereal, juice..... excellent!

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review, October 30, 2012
Thank you for your positive comments, and I am very pleased to see you enjoyed your stay with us! After extensive renovations, including an upgraded breakfast buffet, it is encouraging to see that our guests enjoy their stay experience.

Thank you again for staying with us at the AmericInn of Saugatuck/Douglas, and I hope to see you again soon!

Sincerely,

Ryan A.
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Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed October 8, 2012

Recently stayed two nights, in the area for a wedding. Ryan, the general manager, checked up in and was so accomodating, very professional yet friendly and pleasant. The other desk people were nice as well, even inquiring how the wedding was when we returned from it. Everything was very clean and we love the quietness. Decent breakfast and brought out more food quickly when needed. Pool was nice. Spa had some temperature issues and when I mentioned it to Ryan, he went to check it immediately. There indeed was a problem and he got right on it. We will definitely stay here again in the future as we have family in the area. Less than 5 minutes to everything in Douglas and Saugatuck without the "busy" factor.

Room Tip: Ask for first floor if you have a lot to carry in- there are stairs only.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AmericInn Lodge & Suites Saugatuck - Douglas

Address: 2905 Blue Star Highway, Douglas, MI 49406
Location: United States > Michigan > Allegan County > Douglas
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Douglas
Price Range (Based on Average Rates): $$
Hotel Class:2 star — AmericInn Lodge & Suites Saugatuck - Douglas 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Americinn Lodge And Suites Saugatuck _ Douglas
Americinn Lodge & Suites Saugatuck _ Douglas Hotel Douglas
Americinn Hotel Douglas

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