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“Great property” 5 of 5 stars
Review of Doubletree by Hilton Hotel Detroit-Dearborn

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Doubletree by Hilton Hotel Detroit-Dearborn
3.5 of 5 Hotel   |   5801 Southfield Expressway, Detroit, MI 48228   |  
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Henry Ford Family Package
Ranked #7 of 33 hotels in Detroit
Gainesville, GA
Top Contributor
163 reviews 163 reviews
117 hotel reviews
Reviews in 86 cities Reviews in 86 cities
123 helpful votes 123 helpful votes
“Great property”
5 of 5 stars Reviewed August 1, 2013

Again, great employees make a good property great. From checking to breakfast and the lounge, every member if this staff has a wonderfully and positive. Highly Recommend! I needed more chars that's so this should do it.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeDearbornGM, General Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review, August 18, 2013
Thank you very much for taking the time to write this review. I'm very happy to see that you enjoy our facilities. We truly appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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642 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Charlotte, North Carolina
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed August 1, 2013

Positives - Staff is very courteous and tries very hard to accomodate but facilities are sub-prime.
I have a family of 5 (14,10,6) so our only option was a King with sofa sleeper. Room was extremely cramped and could barely squeeze through the sleeper bed and desk to move in the room. ON arrival no sheets were available for the sleeper but arrived within 30 minuts of calling front desk. Beds are older, carpet is worn (clean for the most part except along the walls), walls are thin - you hear every conversation and door closing. although not the worst area in dearborn, the hotel is surrounded by a wall with barbed wire. There are restaurants close by in walking distance (Chilis - Red Robin) but I wouldn't dare walk there at night. (see photo of Chilis dumpster protected with razor wire) attached. We did the Henry Ford package to tour the Henry Ford and Rouge Plant and that included breakfast - Breakfast was excellent included but I don't think I'd Pay the $15 for it if not included in the room package. Proximity to attraction is good, but if I had to do it again I'd stay at nicer hotels 30 miles out and drive to see the attractions.

Room Tip: If going to Henry Ford / Greenfield Village / Rouge plant tour and you don't need top of the lin...
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, United States
1 review
5 of 5 stars Reviewed August 1, 2013

Great service, warm cookies, clean comfortable rooms, we came as a group and had a sports breakfast included with our room, that could of had more variety but overall a very good place to stay and will look for Double Trees in other cities!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 30, 2013 via mobile

My son was competing in the AAU Junior Olympics so this is why we were in town .. The hotel was really nice ., the staff very professional and would go out of there way to get you something .. The rooms were very nice and the hotel hosted a breakfast in the morning for the athletes and families which was nice . They had a packed house and you always saw the staff handling things with a smile :)

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
1 review
4 of 5 stars Reviewed July 30, 2013

This hotel is clean, fine for families and a good value. Our room was modern and relatively new. Our only complaint was that the breakfast was not great. Stale muffins, cream of wheat, and sugar cereals were the only options.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyria,Ohio,USA
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 30, 2013

We stayed here July 28th on a package deal with The Henry Ford museum.
Although they were very busy, checkin was very easy and the desk personal were so friendly and helpful.
Our room was very nice and comfortable bed. Everything was very clean.
We had a problem with our prepaid tickets to museum due to a special function that day. The museum made us purchase two additional tickets to the special event that we had no intention of viewing and charged us $28.00 dollars. When we told hotel ,they gave us vochers to eat in their restaurant and two free drinks which was way more than the extra we paid. They agreed that it was unfair of museum to do that.
We had the buffet breakfast included in our stay and it was great. Everything from the fresh fruit to the apple smoked bacon was hot and delicious.
We are going back again as we chose to see the factory tour and want to see Greenfield village and will stay here again .

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salem, Ohio
1 review
5 of 5 stars Reviewed July 29, 2013

I have been traveling to the Detroit area for more than 13 years now for work. I stayed at a few other hotels before I started staying here. This Double Tree is a great place to stay. The staff is very friendly and helpful. They go out of their way to make your stay as pleasant and carefree as possible. I have brought a lot of customers and business associates to this hotel and recommend it to anyone planning on coming to the area.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Doubletree by Hilton Hotel Detroit-Dearborn

Address: 5801 Southfield Expressway, Detroit, MI 48228
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Detroit
#6 Romantic Hotel in Detroit
#6 Business Hotel in Detroit
#8 Family Hotel in Detroit
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Hotel Detroit-Dearborn 3.5*
Official Description (provided by the hotel):
The Doubletree Hotel Dearborn near the suburban west Detroit town of Dearborn, Michigan, is only nine miles from downtown Detroit and minutes from Detroit Metro Airport (DTW). Our distinctively new, full-service hotel is conveniently located off the Southfield Expressway at Ford Road, with easy access to I-94, I-96 and all major Detroit-area thoroughfares. ... more   less 
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Also Known As:
Doubletree Detroit
Detroit Doubletree

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