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Hawthorn Suites By Wyndham Dearborn: Traveler Reviews

3.0 of 5
5777 Southfield Service Drive, Detroit, MI 48228
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Hawthorn Suites By Wyndham Dearborn
Ranked #15 of 35 hotels in Detroit
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27 reviews from our community

    Trip type
Traveler rating
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Date Rating
A TripAdvisor Member
3 of 5 stars Reviewed November 15, 2012

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Review collected in partnership with Hawthorn Suites by Wyndham

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
connie b, General Manager at Hawthorn Suites By Wyndham Dearborn, responded to this review
November 16, 2012
Thank you for your response, we are in the process of updating alot of different things in our hotel. We totally agree that it is hard to find, unfortunately the city will not allow us anymore signage so please accept my apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
MIDDLEBURG HEIGHTS
1 review
4 of 5 stars Reviewed November 4, 2012

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Hawthorn Suites by Wyndham

Ask TAMMI O about Hawthorn Suites By Wyndham Dearborn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
connie b, General Manager at Hawthorn Suites By Wyndham Dearborn, responded to this review
November 5, 2012
Dear Guest,
Thank you so much for the great review, we greatly appreciate it. Have a wonderful day and hope to see you again. Ask for me the next...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Youngstown
1 review
5 of 5 stars Reviewed November 1, 2012

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Hawthorn Suites by Wyndham

Ask Kenneth P about Hawthorn Suites By Wyndham Dearborn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
connie b, Manager at Hawthorn Suites By Wyndham Dearborn, responded to this review
November 2, 2012
I would like to thank you for taking the time to express your satisfaction at our property. It always makes someone's day when a positive response comes our way. I will share your positive feedback just as I would share the negative so my employees can feel appreciated by someone like you. Thanks again and when your back in town ask for Connie!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
SAUK VILLAGE
1 review
“Mildly surprise at the overall service and the staff was complimentary and helpful”
5 of 5 stars Reviewed November 1, 2012

Plan to return if the circumstances present itself again. Manager " Connie " was a very accomodating and cheerful personality.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Hawthorn Suites by Wyndham

Ask JOHNREYES about Hawthorn Suites By Wyndham Dearborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connie b, General Manager at Hawthorn Suites By Wyndham Dearborn, responded to this review
November 5, 2012
Dear John,
Thank you so much for the AWESOME review I appreciate you feedback it makes us feel great to have a GREAT guest like you. I hope to see you again in the future and when you come to town please ask for me. Thanks,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FAYETTEVILLE
1 review
1 of 5 stars Reviewed October 31, 2012

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Hawthorn Suites by Wyndham

Ask PAUL A about Hawthorn Suites By Wyndham Dearborn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
connie b, Manager at Hawthorn Suites By Wyndham Dearborn, responded to this review
November 1, 2012
Dear Guest,
I would like to apologize for the inconvenience, however I was the one who let you take it back to the room. I explained that the food can be eaten and as much as you would like in the lobby, however we do not allow our guests to take food to the room, this is to control waste of food and other concerns we particularly have at our property. I sincerely hope that this experience would not prevent you from staying at any properties in the future. Thank you for taking the time to express your feelings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Hawthorn Suites By Wyndham Dearborn

Also Known As:
Residence Inn Detroit Dearborn Hotel
Residence Inn Detroit Dearborn Hotel Detroit
Residence Inn Detroit
Detroit Residence Inn
Address: 5777 Southfield Service Drive, Detroit, MI 48228
Phone Number:
Region: United States > Michigan > Detroit
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 35 hotels in Detroit
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hawthorn Suites by Wyndham hotels feature an all-inclusive rate that provides wired and wireless high-speed Internet access in all guest rooms and public spaces, faxes and photocopies, hot breakfast, local and long distance access, exercise facility, outdoor pool, and use of 24-hour self-service business center, and fitness facility.Hawthorn Suites by Wyndham offer oversized Studio Suites and Penthouse loft style Suites, with a full kitchen including refrigerator, stove, dishwasher, microwave, coffee maker, and complete dinnerware, pull-out sofa, iron, ironing board. Bath experience features the Moen showerhead, curved shower rod, hookless shower curtains and amenities from widely known brands including Neutrogena. Hawthorn Suites by Wyndham is conveniently located in the heart of Dearborn/Detroit. Nearby attractions include Greenfield Village, Henry Ford Museum, Fairlane Mall including top name retailers such as Macy's and Nordstrom. Downtown Detroit is only 15 minutes away, enjoy your visit by taking a tour of the city and perhaps stopping at the Casino or one of the top rated restaurants that are located downtown.When you stay at a Hawthorn Suites by Wyndham you can turn your stays into extraordinary rewards. Earn points that can be redeemed for hotel stays, airfare, resort vacations and a host of other dining and shopping options. ... more   less 
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Hawthorn Suites By Wyndham Dearborn
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