The staff at this hotel are the worst I have ever dealt with. I am Canadian and don't travel to Detroit very often but I would rather sleep in my car then stay at this hotel again. I arrived on Saturday evening to party with friends and go to the Lions Game, I entered the hotel and was very rudely approached by a staff member DEMANDING to see what was in my cooler and luggage. I was amazed at how rude the guy was, apparently there is some law that you can't have booze in the hotel (even in your room). I only had 3 cans of beer and some medication in the cooler but I refused to allow the guy to SEARCH my luggage of cooler, I really didn't care about the beer but it's none of the hotel's business what medication I am taking. The staff member accused me of lying and said he would have me thrown out of my room if I didn't let him examine my luggage. Apparently the "land of the free" doesn't apply to hotel guests at the Athenueum.

We arrived to waiting in the lobby in line to check in. It was 3:45 pm, check in is 3 pm. The polite young lady at the counter asked us to step aside because our room wasn't ready, it woould be a few minutes but her manager was working on it. After waiting several minutes we asked to speak to the manager. This anger, rude, obnoxious man named Leo came out. He had no idea that we where waiting on our room, didn't care explaining that "my house was full last night and my staff can't clean everything by 3pm. I don't care what you were told and I don't know when your room will be ready". We decided to leave as therewas no guarntee of a room and this manager does not belong in hospitality. We were told we would NOT be charged. However, Leo refused to give any proof or paperwork to us or refund our card. Guess what??? There was a charge to our credit card for $75 more then the room price!! We had to call our credit card company and dispute the charges. This was our first visit and we won't be staying in Detroit ever again!!!!

This is an interesting hotel, somewhere between the modern Marriott and the grand old dame hotel....lobby highly impressive, rooms/suites huge and on multi levels, however, the TV from the room next door was very audible very late at night, and the hotel obliged immediately and allowed me to move to a different and much quieter suite. It was quite grand and very spacious, I would certainly stay here again. The decor was a little "men's club" style in the suites, rather dark, leather, dark woods.

I stayed at the Atheneum one night and found the level of amenities superb. The price was very reasonable and I felt like I was staying in a Marriott for a Courtyard price. I would stay there again without hesitation!