I walked away from the check-out desk at the Westing Detroit Metropolitan Airport and was at my boarding gate 10 minutes later. It helped that I had printed my boarding pass the night before, that I had no baggage to check, that I have a TSA Precheck that allows me to go right through Security, and that the gate was right on the other side. However, the biggest element was the fact that the Westin is literally located in Delta's terminal at the airport. If you have reason to be in Detroit just for one night, and Delta is your airline of choice, there really isn't any better option than the Westin.
The Westin's location allows you to walk from the Delta terminal gates directly into the hotel if all you have are carry-ons. And once TSA gets the hotel security checkpoint up and running again (October 2013), you can walk right out of the hotel into the terminal. I haven't been to any terminal/hotel combination like this and this can't be beat. If you have business in Detroit or a ball game in Ann Arbor, I don't know why you would choose to stay anywhere else if only for a night.
About the hotel itself, it's a good looking space dominated by a huge, open atrium. You are immediately impressed. The reception area is at one corner, just on the other side of the entrance from the terminal, which makes it convenient. Once checked in, it was an easy elevator ride to the room. The room itself was very much up to Westin's strong standards--a nice space, a great bed, all the amenities that you would expect, and an clean, modern bath.
The negatives? There really is only one place to eat at the hotel, and while it's okay, we're talking about a fairly limited menu. And the hotel's location does not give you the option of stepping out and walking to your choice of restaurants. Also, I was there on a Saturday and in the early afternoon, I needed to print something out. Were it a Delta boarding pass, there were Delta automated kiosks in the lobby where you could just that. This wasn't a boarding pass--it was something that needed to be printed from my personal emails. The business center was closed, so I was directed to a wall at the back of the lobby area where there was a computer. If you wanted to use it, you would have to swipe a credit card and be charged $7.95 for 15 minutes, and if I remember correctly, if you wanted to print something, you would be charged an additional $1.00 per page--or something like that. Outrageous, don't you think--for what is essentially a business hotel? Still, that being my only option, I tried several times to get it to work, but it didn't. I finally gave up and went back to reception to cite the problem. They were good enough to have me step behind the counter, use one of their computers, bring up my email and print my document--with not charge. Others were being allowed to do the same thing. While I appreciate the courtesy of their actions, I wonder why they have the lobby computer to begin with, and why on a Saturday afternoon, the business center was closed (I assume it was since I wasn't directed there).
Those were the only two things I would address regarding Westin's service. Other than that, I had my usual very good stay at the hotel. I find Westin to be one of the more consistently dependable hotel chains not named Four Seasons or Mandarin or Ritz Carlton. Those will charge a lot more but the Westin does a very good job in giving you a viable, much more reasonably price option.
Given that it was a hotel based in the terminal, I can't imagine any room being better than anot...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.