Thank you
I stayed my first four days when I arrived to Detroit. The Hotel is clean in general. Staff are very friendly and very helpful. It is very close to Amtrak station. The new center of shopping is next to it and very nice place.Walking distance to Wayne State University about 20 min. and 30 minutes to Detroit Medical Center.
Well what they need to do is more maintenance to the rooms since they changed it twice to me till I got good one. The WiFi connection in the second room was not good.
The other thing the breakfast stuff. Many things finished on the first day and they did not bring more. The juice container is too big and the same juice stays in couple of days so it is better to get smaller container..
In general it was good stay, Thank you everybody

When arriving the 100yr old valet man could not efficently keep up with the amount of guests coming and going. Walking inside the design was of the hotel was nice but thrown off by the around 10 homeless men inside the lobby drinking alchol in plastic cups. I felt scared to be in the lobby by myself. The temperature in our room was cold it was 44 degrees outside. I turned the thermostat up to 90 and still just blew cold air! I woke up numerous times freezing. The door handle on the bathroom door was falling so the door would not shut and would not lock. The shower did not drain. The mini fridge was gross looking with rust lines all over it. The elvator did not light up so you never knew if the door was opening to the right floor. The contenental breakfast was ok except the bagel was stale. The one thing I will say was good was the women at the front desk she had good customer service skills.

Maybe its because I am from the south and I'm used to people wanting to engage in conversation but the only time I experienced a nice front desk worker was when I checked out early in the morning...I think her name was Cheree? The girl that checked me in didn't ask if I had any questions or needed help with anything, no kind of welcome. The next guy that was on the next shift seemed like he was bothered that I was asking any kind of information and I had to actually squeeze information out of him when asking about shopping and he acted like it was unknown for someone to ask for information or maybe he was just in a rush to finish his conversation with the hotel's valet guy.

As far as the rooms go, I have no real complaints because I was only there for one night and only for a few hours. They did say that there is free wifi but I never picked up any in my room. Also the air was so weak and the room was very humid.

My most positive review goes to the staff at the resturant connected to the hotel...really nice people and the guy even helped me bring my food and drink upstairs.

If you're looking for a hotel within walking distance to the Detroit Amtrak, this is the place for you. it's an older facility (1966) hat actually feels older than it is, but the room was very nice. The only downside was that we had no hot water in the morning! Since we were on a schedule to catch our train, I didn't mention it until checkout. The desk person was very apologetic and sent someone up to check it out immediately.