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The Westin Book Cadillac Detroit: Traveler Reviews

4.0 of 5
1114 Washington Blvd., Detroit, MI 48226
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The Westin Book Cadillac Detroit
Ranked #5 of 35 hotels in Detroit
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414 reviews from our community

Traveler rating
    203
    154
    37
    14
    6
See reviews for
Families
45
 
Couples
141
 
Solo
23
 
Business
145
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Juan Capistrano, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Above and Beyond”
4 of 5 stars Reviewed November 21, 2012

The Westin Book Cadillac in Detroit was a fun hotel and a great location in downtown Detroit. My wife and I traveled here for a nearby wedding. The hotel is in a very cool old brick building downtown and the design inside is very nice. The hotel staff went above and beyond for us especially after checking into our room and realizing a dress my wife brought was missing. The hotel staff quickly double checked the hallways the bellman brought our bags through and our car that was in the valet lot. The staff quickly located the dress, brought it to our room and apologized for leaving it in the car. We were certainly grateful for their help as that situation could have gone much worse.

The only critical comment we have is that since they were sold out of king rooms we were given a room with two beds. Unfortunately, those two beds were full size beds and not queen beds. This might sound nit-picky but I would think that a Westin would put Queen size beds in their double rooms - full size beds are too small. There was plenty of space in the room for two queen beds.

Regardless, the room was a great size and the bathroom large. 4 stars all day long.

Room Tip: Book a king room - watch out for small full size beds in the double rooms
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Clean nice hotel in downtown”
5 of 5 stars Reviewed November 20, 2012

We got stuck here for a week during Sandy. The staff were very friendly and quickly got me checked in and to my room. The hotel is clean and both restaurants are really good. It wasn't the worst place to be stuck!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Great Football Weekend package”
5 of 5 stars Reviewed November 19, 2012

Just returned from a great 2 night stay at the Westin. Great staff, special Kudos to Sylvester. Rooms really are very tranquil, even thought I had 2 children with me. Booked a great rate online through one of their football weekend packages (we were there to see the Lions game). All amenities at the hotel are wonderful. Rooms were very large and the bathroom was also huge. Great valet staff. I wished their club suite was open on the weekends. My kids also thought the pool was a bit on the cold side. I loved the workout facility. First class accomodations!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orlando
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Stay”
5 of 5 stars Reviewed November 10, 2012

I stayed here in early October for a few nights and really had a great stay. The staff were very friendly upon arrival and quickly got me checked in and to my room. The property is in fantastic condition. I was most shocked by the size of the rooms. The room, including the bathroom, were huge! the room was so clean and in such great condition that it felt brand new. I also appreciated the quality of the beds and linens. I really slept well while I was there.

I had a breakfast and lunch at the hotel restaurants and also had room service one night. All the meals were good with above average service. It was also nice to have a Starbucks in the lobby for that early morning jolt.

There is a nice selection of equipment in the fitness center, but the cardio equipment was always very popular in the mornings! Go really early or plan on a later morning workout if you want to do some cardio.

I'd highly recommend this as a place to stay!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask J J about The Westin Book Cadillac Detroit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“The Best!!!!!!”
5 of 5 stars Reviewed November 6, 2012 via mobile

Just stayed at this Westin in downtown Detroit. What a wonderful facility. Everything was fantastic. Location, facility and service are second to none. Location is within walking distance to the entertainment area, less than 1/2 mile. Valet service is great with little wait time to get your vehicle and the hotel was extremely busy. If your visiting Detroit I would definitely recommend this hotel as the place to stay.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Westin Book Cadillac Detroit

Also Known As:
The Westin Book Cadillac Detroit Hotel
The Westin Book Cadillac Detroit Hotel Detroit
Westin Detroit
Address: 1114 Washington Blvd., Detroit, MI 48226
Phone Number:
Region: United States > Michigan > Detroit
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Detroit
#4 Business Hotels in Detroit
#4 Family Hotels in Detroit
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Upon completion of a $180 million renovation, the historic Westin Book Cadillac Hotel will be restored and rejuvenated to its original splendor as Detroit's premier lodging and social destination. ... more   less 
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