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“The Gem of Detroit” 5 of 5 stars
Review of MGM Grand Detroit

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MGM Grand Detroit
4.5 of 5 Hotel   |   1777 Third Street, Detroit, MI 48226   |  
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Ranked #2 of 33 Hotels in Detroit
GreenLeadersSilver level
Anniston, Alabama, Usa
1 review
“The Gem of Detroit”
5 of 5 stars Reviewed June 18, 2013

Absolutely the best experience. More than I could have ever expected. MGM's Staff was superb and dead on target with any services and assistance we needed. The Concierge staff assisted us with a rental car, airline confirmations, and directions for points of intrest downtown.

Room Tip: I've never slept in a more comfortable bed.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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599 reviews from our community

Traveler rating
    380
    149
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Centerville, Indiana, Usa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 18, 2013

great hotel, casino needs work, staff very unfriendly and few and far between...area around the machines were not very clean and a lot of dirty ash trays and drink glass that were not retrieved for the last person usage


  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redding, California, Usa
1 review
5 of 5 stars Reviewed June 18, 2013

I highly recommend the MGM Detroit. The rooms are spacious and clean. Hotel is in excellent condition. The experience that please me the most was the staff. I used the concierge service for arranging car service to an from the airport and it struck me how attentive an focused on communication they were. I knew exactly where to go and what to expect. From housekeeping to the front desk every person looked you in the eye and greeted you with a smile.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 13, 2013

Room decor is excellent at this hotel, and the ability of the drapes to black out the daylight is better than any hotel I've ever stayed in. The bed itself felt odd; I'm not sure if the mattress was just old but it seemed to cave in at the middle. It was not easy to sleep on the mattress.
Staff were friendly and helpful. I'd stay here again if forced to return to Detroit.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Clair Shores, Michigan, Usa
1 review
5 of 5 stars Reviewed June 11, 2013

The only complaint that i would have is I thati have a 16yr old daughter and your facility is not designed family friendly , what i mean by that she travelswith me butcshes not able to experience the restuarants other than TAP because they're on the gaming floor

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 11, 2013 via mobile

We can always count on great customer service and luxury room a very clean and comfortable bed. I wanted to write this review because I wanted to give kudos to a few people that made this stay a bit more exceptional. Lisa the bartender in Ignite was amazing! Wonderful customer service a joy to talk to and her drinks are absolutely amazing. We asked Jeff in the high limit area if we could reserve a room for that evening and he was able to assist us indirectly. He found someone with in minutes that could assist us with that department and within 10 mins we were checked in. We really appreciated the efforts from Jeff and the "If I can't help you I will find someone that can " mentality. Thanks!!!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Detroit, Michigan, Usa
1 review
5 of 5 stars Reviewed June 9, 2013

The luxury of these rooms will exceed your expectations definitely... More than satisfied.
(Valet isn't as good as the hotel at all though, but the are nice people overall). That would be my only problem with them.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MGM Grand Detroit

Address: 1777 Third Street, Detroit, MI 48226
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Detroit
#1 Luxury Hotel in Detroit
#2 Green Hotel in Detroit
#2 Romantic Hotel in Detroit
#2 Family Hotel in Detroit
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — MGM Grand Detroit 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
While in Detroit, get down to business at the ultimate entertainment destination, MGM Grand Detroit. Surround yourself in timeless design in our ultra-chic hotel. Dream big on king-size beds with 300 thread count sheets, relax in our oversized marble baths with dual rain shower heads. Or indulge yourself in a garden of earthly delights within our signature restaurants, or nightlife options. Last, lavish yourself within Immerse, Detroit's only resort style Spa. Immerse Spa. ... more   less 
Reservation Options:
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Also Known As:
Mgm Grand Detroit Hotel Detroit
Mgm Grand Hotel Detroit
Detroit Mgm Grand Hotel

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