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Hilton Garden Inn Detroit Downtown: Traveler Reviews

3.0 of 5
351 Gratiot Ave., Detroit, MI 48226
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Hilton Garden Inn Detroit Downtown
Ranked #8 of 35 hotels in Detroit
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182 reviews from our community

Traveler rating
    71
    65
    29
    11
    6
See reviews for
Families
25
 
Couples
46
 
Solo
18
 
Business
47
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Service, friendly!”
4 of 5 stars Reviewed October 29, 2012

The staff was accommodating and friendly. Hotel and rooms were clean. The bed was incredibly comfortable! I stayed in a king-size. I frequented the pool/hot tub/fitness room daily. Though they're not the biggest, they were clean and suited my needs well. I love the central location. Walking distance to bars, restaurants, stadiums, Greektown, sight seeing, etc. I would definitely recommend this hotel!

Room Tip: Upper floors facing the stadiums have a good view including the Tiger Stadium and the Fox Theater.
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MICHIGAN
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Very good Experience”
4 of 5 stars Reviewed October 28, 2012

I was very leary to stay here from the beginning. I stayed here and I had a very good experience where I would stay here again before going somewhere else. The front desk staff was very friendly and acknowledge the special occasion that we were celebrating. Nothing like amneties at the hotel which included a sports bar and resturant. The down side was the valet parking it was very confusing when we pulled up it was a lot of people standing everywhere where we couldnt distingusih what and who was working for valet. At night it was a lot of employees not working loitering in front of the building which make it unsightly. But overall I will stay here again. oops one more point the breakfast resturant was very crowded in the morning and the hot food wasn't always stock without asking for more and it was confusingthe way you had to order omlets or pancakes. Be careful when reserving when I intially called to book the told me they were full when I called back the day of my arrival they had availability

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIDETROIT, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review
December 18, 2012
Thank you so much for taking the time to review, and stay with us. We hope to see you again soon.

Dave Kipfmiller
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Good downtown location, clean hotel”
4 of 5 stars Reviewed October 20, 2012

The staff was pretty nice and the place clean and comfortable.
The "gym" fits 3 people max, with a treadmill, a bike and a small weight rack. The "pool" is smaller than my kitchen! Not sure if the parking is worth the extra $20 (I didn't drive there though). Conveniently located if whatever brings you to Detroit is downtown.
To sum it up, pretty standard for a Hilton. Not luxurious, but nice still. I see that it's classified as a $$$$ on some other websites but I'd say it's more $$$.

  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“Detroit haven”
4 of 5 stars Reviewed October 13, 2012

Stayed at this hotel for 3 nights and couldn't fault it. Rooms were comfortable and good size. Plentiful hot water and the staff couldn't do enough for us -t elling us where to visit / where not to and how people mover worked.
Hotel bar / diner was really friendly and served taty food in the evenings when we tended not to go out. Ashley was lovely and so cheerful.
I would recommend this hotel particularly if you are going to detroit for the football or baseball - you couldn't get closer to the stadiums!!!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask sunseeker979 about Hilton Garden Inn Detroit Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Location is nice, but expect a little more from a Hilton.”
3 of 5 stars Reviewed September 30, 2012 via mobile

Stayed here for the first time and did not find it to be up to typical Hilton Garden Inn standards. Granted, it's probably a top option in a city without many, but the hallways smell like a bar/casino and the bathrooms aren't super clean. Parking is insanely expensive too.

  • Stayed September 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIDETROIT, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review
October 1, 2012
Thank you for the response and staying with us. We value your feedback, and will share with our team. I apologize if our hotel was not up to standard during your stay. Our team takes great pride in their service and our hotel's appearance. Please trust that we will continue to improve and make your next experience a better one. I also understand your concerns about parking. While there is a charge for parking, we have worked hard to ensure our cost are the same as our lower than the rest of the hotels in Downtown Detroit.
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Additional Information about Hilton Garden Inn Detroit Downtown

Also Known As:
Hilton Garden Inn Detroit Downtown Hotel Detroit
Hilton Garden Inn Detroit Downtown Hotel
Hilton Garden Inn Detroit
Detroit Hilton Garden Inn
Hilton Detroit
Detroit Hilton
Address: 351 Gratiot Ave., Detroit, MI 48226
Phone Number:
Region: United States > Michigan > Detroit
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Detroit
#7 Family Hotels in Detroit
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Detroit Downtown
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