Beautiful hotel in a great location. Customer service was hit and miss as well as availability of the the shuttle. I forgot tooth paste and they didn't have any there which was odd to me for the price of the room, and the A/C wasn't running at the time. They seem to be understaffed or there is a lack of understanding about what each employee's roles is at the hotel and knowledge about the little things, like when the shuttle is available. On the bright side, they had no problem moving me to a room with a river view, there were a few restaurants close by that had excellent food as well as Atwater Brewery, it is right on the Riverwalk, and there are great views of the city and Canada
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- Also Known As:
- Roberts Riverwalk Hotel And Residence Detroit