My husband booked a room for us on Valentine's Day. Wasn't sure what to expect based on holiday booking, etc. Front desk staff very nice. First casino hotel in Detroit that actually asked us for our room preference at check-in (view-wise). Rate was excellent. Lobby and elevators clean and pleasant. Security access to most floors appreciated. Room smelled and looked clean and inviting. Room amenities nice. Bedding and pillows wonderful. Dining at Bistro 555 in the hotel was excellent (separate review for that). We will certainly go back!