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“tear this place down! Asap” 1 of 5 stars
Review of Americas Best Value Inn-Detroit/Dearborn

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Americas Best Value Inn-Detroit/Dearborn
1.5 of 5 Hotel   |   13181 Michigan Avenue, Dearborn, MI 48126   |  
Hotel amenities
Ranked #13 of 15 Hotels in Dearborn
Joliet, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“tear this place down! Asap”
1 of 5 stars Reviewed May 6, 2012

The hotel lost our reservation. The site on internet didnt charge the room like it was supposed to so I ended up having to pay for it. The hostest was very understanding and pleasant about the situation. Now She gave us our room, we went to it and it was extemly small! We could pass our luggage inbetween the wall and bed. The door would lock close so we got another room. The second room smeeled like stink weed! The person in the next room was gettting high in the room. Smelled up that corner of the room. We were upgraded to a deluxe sweet where the windows wouldnot open and closed and was perminatly cracked open. The hotel still used radiate heat furnaces in the rooms with no thurmostate. Tear it don and dont rebuild it! HELL Hole! Nomads stay there as weekly guest. Kept left over doughnuts on the vending machine. put them out again the next day for breakfast.

Room Tip: Dont bother! Sleep in your car!
See more room tips
  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawlat K, Manager at Americas Best Value Inn-Detroit/Dearborn, responded to this review, September 19, 2012
We are very sorry that you were not satisfied with our small rooms and older building. There is never an excuse for providing our guests with anything less that a clean room and good customer service. We hope that you will give us another try in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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22 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Kitchener
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed February 8, 2012

We booked this hotel as a stopover before flying out the next day.
Getting to this hotel was scary as hell. We arrived late at night, and there were some pretty strung out people loitering near the parking lot "gates" a 2 foot high metal fence. We drove through a sketchy neighborhood on the way in, and it wasn't far enough away from the hotel for our liking.
The hotel lobby was old and run down. The lady at the front desk was terrible. I mean really bad. She was talking to another guest who couldn't get into his room with the key, and it was kind of surprising at how much she wasn't helping him, or offering to send someone to help.
She had no paperwork for our reservation, and then was complaining that she would have to use the computer to find it!!! What?? We had plenty of time to look around the desk and lobby area, and it was so gross. Really gross. The printer/ photocopier was caked in black grime. Looking through the ancient filing system, and 20 minutes later, she still didn't find the reservation, but wasn't really offering us a room either.
We were so thankful to have an excuse to leave!!!!
Knowing airports always have hotels nearby, we asked her how to get closer to the airport. She didn't know. She didn't even know which direction on the highway to take. No maps, no 'I can look it up for you'. Nope, she turned to the poor guy who still hadn't gotten in to his room, and asked him! Helloo....he's staying in a hotel, he's probably not from around here either!
Frustrated, I was almost in tears, and my husband was afraid as we were sitting in our locked car in the parking lot trying to figure out what the heck to do. What a nightmare. The last place you want to be lost in is Detroit. Thankfully we found our way to a Holiday Inn :)

  • Stayed January 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Kentucky
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 23, 2012

OK, let's have the positives first--it was clean, it was cheap, it was convenient. If that's all you're looking for and you don't mind old, it's ok. Old is not the word to describe this place. I think the Model T in the lobby was the newest thing in the place! The pictures on the website look good, but in person, it's pretty dismal. I was attracted by the inside entries, and cheap price. The "inside entry" to our room didn't latch unless you pulled up on the handle and shoved with your shoulder! You could see light (from the hall) all the way around it. Too boot, both mornings we went back, the house keepers had failed to make the door latch! Thank goodness we left nothing of value in the room. It was clean: no bugs, mice, rats, roaches, all that! Then, there was the heat.....radiator heat--I turned it down and woke up freezing, I turned it up and woke up sweating. I finally left it on and cranked the a/c up to compensate. Then, there's the neighborhood.....it's right on the edge of not-so-good and ok. Turn back towards Detroit and you're greeted with at least 1 strip joint per block, until you get to the burned out buildings and panhandlers. If you turn the other way--away from downtown--it gets better each block and you're not far from the mall......on the border at best. There's a Pizza Hut across the corner and a Frisch's a block down--both look better in the daylight. It needs an overhaul....yeah, with a bulldozer or a gallon of kerosene and a match! The staff was not overly friendly, but cordial. It's just nowhere I'd like to stay again! No knowing ANYTHING about the Detroit area we picked it mainly because of the price and location. I'm sure there are plenty of places just as close and at least as inexpensive. Don't stay!

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 3, 2011

If you are looking for a place to stay while visiting the Detroit metro area on business
stay away from this place bed bugs roaches need i say more. I was surprised that this place hasn't been condemned by the city. When i complained to the management a (grumpy old gentleman) he just shrugged it off like huh did you say something. My stay was not a very pleasant experience. Nice safe area that's about it. Would not recommend this place to my dog

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Location
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 2, 2011

After reading other reviews I was not going to stay here, but the location was great and looked safe. Once inside I found the staff friendly , rooms clean and it was quiet, there was plenty of hot water and yes the rooms are outdated and it looks old but for the price it was great.. Travelers who want a 4 star experience will not be happy but if you are looking for a value close to downtown than its a great place to stay. I will be staying there again

  • Stayed November 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawlat K, Manager at Americas Best Value Inn-Detroit/Dearborn, responded to this review, October 11, 2011
Thank you for taking the time to leave your comments and we are pleased to hear you were happy with your stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wiltshire
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 6, 2009

We are English tourists who have visited the States 10 times staying at 10-12 hotels each trip but this hotel was not a good choice. It badly needs bringing up to todays standards. The room was dismal and shaby. The carpet must be at least 30 yeards old and the beds were ex-Marriott (labels still on them) and past there best. The bedding and towels were clean but the bathroom was very basic with no shelf to put anything on.
Despite being in a wheelchair they had the ramp painted and out of use when we arrived back on our second day. I am sure they could have waited one more day until we had moved out. Only 4 TV chanels available and as there was a terrfic thunderstorm the day we arrived we had to stay in which was very depressing. Would not recommend it.

  • Stayed June 2009
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawlat K, Manager at Americas Best Value Inn-Detroit/Dearborn, responded to this review, October 11, 2011
We are sorry to hear that you were not happy with your stay. We would like you to know that since you stayed here we have renovated many aspects of our hotel. We have new carpet throughout the entire building and have replaced all of our bedding plus many other upgrades. We hope you will have the opportunity to come see all of the work we have done.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Central Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 15, 2007

Very disappointed in this hotel. We had four rooms and they were all bad. The hotel is very outdated, needs repairs, has things broken or unfunctional, and found unfamiliar pieces of hair in some of the beds
and stains on some of the sheets. I never saw a maid during our entire visit. The elevator was not working or was very slow so we had
to use the stairs. The doughnuts for breakfast were powdered and cake
and tasted like they had been frozen and unthawed they were also very
stale. Our stay was not a very pleasant experience.

  • Liked — It was close to where we needed to go
  • Disliked — Eveything else
  • Stayed April 2007
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn-Detroit/Dearborn

Address: 13181 Michigan Avenue, Dearborn, MI 48126
Location: United States > Michigan > Dearborn
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #13 of 15 Hotels in Dearborn
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Americas Best Value Inn-Detroit/Dearborn 1.5*
Number of rooms: 72
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