We went to this TGI Fridays. Our food was good, but my wife got the dragonfire chicken and they were out of rice (seriously?), a very important part of the dish, and didn't let us know until they had already put our plates on our table. "Can I get you a different side?" NO! It's not a side, it's a part of the main course! You can get me a different dish altogether, or have told me 10 minutes ago so I could have picked something else! We complained and the manager knocked 25% off the bill, which was appropriate and made us feel a little better.
My steak and fries and salad were all well done, and the chicken part of the dish that my wife did get was good too. Honestly, if we had just gotten what we ordered, it would have been 5 stars.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.