Bad experiences using concerige booking taxi as everyone gave different replied. Confirmed the maxi cab booking ended no booking on the day of going out for dinner in northbridge who I needed to bring my daddy as handicapped senior. First I thought it was taxi company problem but when I asked the restaurant people to help us call the taxi back it was so fast only took 3 to 5 mins to get the taxi. It was very rude that hotel already deactivated our room key card while we are still inside the room at around 11am which we had told them that we would do check out at 12 or 12.30pm..
As in house guest I supposed we have seat for breakfast but only given 45 mins as been told the seats already being booked for next guests... I never encountered such a bad services 5***** hotel which I think it only worth for 3 stars as for comparison.
Staffs here also not so friendly as seldom see their smiling face welcoming their guests...
I had been Australia for many many times even had my uni years in here but for returning to this city this time I found services & friendliness all changed & gone...
Especially this hotel given a very bad services & I won't ever come back to this hotel anymore as I think it is not worth it at all

For a rare night without the kids this has to be the best place in Perth, the hotel is exceptional, great choice of restaurants, awesome pool area and a great assortment of bars.
We loved it and will be back as often as we can.

I love the Crown complex in Melbourne and was equally delighted at the complex in Perth.
The foyer is large and grand, with helpful staff greeting you upon entry. The room was surprisingly spacious with a lovely refurbishment. Modern, clean and very comfortable.
My room overlooked the amazing pool complex which would have been wonderful to try out. Also, there are wonderful restaurants right below you such as Nobu and Guillame.
I would stay here again.

- Room / Overall -
Only here for a night but it was pretty luxurious. Rooms are big and faced the pool with a view of the city skyline and sunset. Comes with a big bathtub and huge flat screen TV. Separate rain shower and toilet. Has a study desk and 2 couches. Had a complimentary basket of fresh fruits.

Didn't come with breakfast though and heard that the buffet was sort of average from my family members. Pool area looked cool though. Very big with lots of different areas. Service from the concierge was great though. Managed our bags and car quite well.

- Location -
It's not really close to anything and you'd need to take a cab or drive out to get anywhere close to the city. Guess since it's a casino it's meant to be self-supporting so there are restaurants and cafes in the casino that you could dine at.