Stayed here for 2 nights in late November while we had our wedding. Booked through agoda. Out of all our family and friends who stayed in this hotel, and the only ones to book through agoda, we were the only ones to receive an old room. The toilet only flushed every second or third time and our fridge didn't work. Someone came to look at the fridge and we were told it would start working and just needed to warm up. The next morning, we had to chuck out all our dips and cheeses as they had been sitting in a broken fridge all night. Didn't have time to make a further complaint or move rooms as it was our wedding day and we had better things to worry about. We were hoping to voice our concerns on check out but when we got down to reception, we decided to use the express check out option as the lines were 10 people deep. Sent an email to the crown regarding our complaints but have had no reply. So our tips: don't settle for room 806 and maybe don't book through agoda as it seems you get treated as a second class citizen. Definitely not worth $350 a night and we won't be staying here again as we only took away bad memories of our accommodation on our wedding weekend.
- Also Known As:
- Intercontinental Burswood Hotel Perth
- Intercontinental Burswood Hotel
- Official Description (provided by the hotel):
- On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more less
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