Bad experiences using concerige booking taxi as everyone gave different replied. Confirmed the maxi cab booking ended no booking on the day of going out for dinner in northbridge who I needed to bring my daddy as handicapped senior. First I thought it was taxi company problem but when I asked the restaurant people to help us call the taxi back it was so fast only took 3 to 5 mins to get the taxi. It was very rude that hotel already deactivated our room key card while we are still inside the room at around 11am which we had told them that we would do check out at 12 or 12.30pm..
As in house guest I supposed we have seat for breakfast but only given 45 mins as been told the seats already being booked for next guests... I never encountered such a bad services 5***** hotel which I think it only worth for 3 stars as for comparison.
Staffs here also not so friendly as seldom see their smiling face welcoming their guests...
I had been Australia for many many times even had my uni years in here but for returning to this city this time I found services & friendliness all changed & gone...
Especially this hotel given a very bad services & I won't ever come back to this hotel anymore as I think it is not worth it at all
- Official Description (provided by the hotel):
- On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more less
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- Also Known As:
- Intercontinental Burswood Hotel Perth