I found myself staying at this hotel because I was speaking at a conference there. The first problem is the long queues at reception – people in the queue told me that is par for the course here.
Then there was the long wait for a cup of coffee at the copy shop in the foyer. A friend said "you get used to it after a few stays".
The worst of all is the cost of Wi-Fi in your room. It's bad enough that they charge $29 a day but that is per device. Most people these days have a laptop and a phone and an iPad. That's a total of $87 a day just for Wi-Fi.
When I complained they said they were trying to fix it but they had to negotiate with their Wi-Fi supplier and it may take months. I cannot believe the Crown don't have any negotiating power!.
- Official Description (provided by the hotel):
- On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more less
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- Also Known As:
- Intercontinental Burswood Hotel Perth