We left this hotel feeling that we had paid well over what we should have. £67 each dinner,bed and breakfast. The breakfast I have to say was lovely. Good quality sausages and bacon. The evening meal was also enjoyed by us both BUT only one option!! We arrived to be told that it was lamb for dinner 'is that okay?' When my partner asked what the alternative was as he doesn't really like lamb, he was told that a vegetarian option could be offered. So....we had lamb. I have reread the website and feel that it is not at all clear that you don't have a choice. Take it or leave it. We'd paid so we reluctantly took it.
The hotel itself is very dated. There is a difference between retaining charactor and dated. The lounge reminded me of an awful old peoples home, where the chairs are lined against the wall. Following a long hilly walk, we were looking forward to a nice soak in a bath - there wasn't one. This should be stated on the website also. The bathroom smelt of urine. That's probably the carpet on the floor. Very unhygienic. However, the rest of the room and hotel were very clean and the people very friendly. The hotel is ideally situated for some very nice walks too.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your comments, we are sorry you were disappointed with your stay. I am afraid you had to pay our most expensive rate since you stayed one night at a weekend in our riverside annex but we still feel we offer good value for money.
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The latest guests to check into that room have also mentioned a damp smell in the bathroom which we have now addressed, I am sorry you did not mention it to us at the time. Also five of our rooms have showers but nine have both baths and showers, some people need ground floor rooms with walk in showers which is where I think you were.
I am sorry you found the layout of the living rooms old fashioned and dated, many guests like to sit around in the evening and discuss with one another their days happenings and plans for the next day and often make friends with other couples who they then meet up with.
We will look at our website and see if we can make it clearer that we do not offer a choice of meals but our sample menus do show the range of meals we do with a main meat course and a vegetarian option if required which is what you say you were offered. We obviously like to please our visitors and pick up repeat business so appreciate you taking time to comment.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.