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“Lack of soundproofing” 1 of 5 stars
Review of Hampton Inn & Suites Detroit/Chesterfield Township

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Hampton Inn & Suites Detroit/Chesterfield Township
2.5 of 5 Hotel   |   45725 Marketplace Blvd, Chesterfield, MI 48045   |  
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Ranked #2 of 3 Hotels in Chesterfield
Certificate of Excellence 2014
Hawthorn Woods, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Lack of soundproofing”
1 of 5 stars Reviewed December 14, 2013

Second time I stayed at this property with the same problem. You can plainly hear persons in the next room. Manager said knows about the problem but can do nothing about it. Reported problem to Hilton but lip service response only.

Stayed November 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dell K, General Manager at Hampton Inn & Suites Detroit/Chesterfield Township, responded to this review, December 16, 2013
Thank you so much for your recent review. I understand that there were some issues that inconvenienced you particularly the disruptive noises you experienced from the guests next your room.

It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve. I can assure you that your feedback has been taken into consideration and that we are actively looking at different options of better soundproofing our property.

Again, I thank you for taking the time to share your recent experience at our hotel and I do hope that if you are ever in town, you consider staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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179 reviews from our community

Traveler rating
    102
    51
    12
    6
    8
See reviews for
59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Canton
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 10, 2013

Lobby had a nice bar-like seating area with a large TV that had the UofM vs Ohio State game on! Breakfast was delicious with a nice variety. Loved the sausage slices. King size room was large and comfortable. Bath was clean. Heat was controlled by thermostat on the wall instead of a noisy radiator on the wall. Very nice.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenks, United States
1 review
5 of 5 stars Reviewed December 9, 2013

This hotel is on the top end of the Hampton chain, the facilities are very nice. Great pool and spa and typical fitness center for this type of hotel. As a HH gold member I was upgraded to a room with a huge jacuzzi and the staff was supremely efficient and very friendly. If ever in Chesterfield again, it would be a no-brainer for me to stay here.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2013

Very disappointed with this visit as we had several issues. This was our second time staying at this location, the first time was great. There were hockey teams staying there this time - which met party time for everyone from those teams. Since the hotel knew that these teams were coming in, it would have been a good idea if they tried to arrange rooms for the other visitors away from those individuals. Instead we were right in the middle between 2 party rooms, which made for a lot of noise, slamming of doors and kids running up and down the hallways. Overall I was disappointed.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagan, United States
1 review
5 of 5 stars Reviewed December 2, 2013

I reserved this room online and was pleasantly surprised at the size of the two queen suite. We were there for several nights, so it was nice to have the extra space. There wasn't enough breakfast served the nights/days that the hockey teams were there. So if you notice that there are a lot of "kids" there, I would get down to breakfast early!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingersoll, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed November 28, 2013

Tried to cancel our reservation due to bad weather forecast the night before but couldn't because within 24hrs. Battled a severe snowstorm to get there. Room was cold upon arrival. Noisy all night. Had to book an unplanned extra night at a different hotel before heading back to Canada.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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Huntington Beach, United States
1 review
5 of 5 stars Reviewed November 10, 2013

I've stayed at this hotel several times on business in the past couple years; and I can't say enough good things about the staff and management; especially the front desk and breakfast staff. They have made my extended stay feel like a "home-away-from-home" Thank you!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Detroit/Chesterfield Township

Address: 45725 Marketplace Blvd, Chesterfield, MI 48045
Phone Number:
Location: United States > Michigan > Chesterfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Chesterfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Detroit/Chesterfield Township 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Discover a relaxed pace of life on the doorstep of downtown Detroit at Hampton Inn & Suites Detroit/Chesterfield Township. The gateway to Anchor Bay and Lake St Clair, Chesterfield Township makes a scenic base for downtown Detroit. This Chesterfield, MI hotel lies within 40 minutes of the industries and attractions of Motown, however is only blocks from the Lake St.Clair waterfront. Set your adrenalin running and try kiteboarding or water-skiing on the lake. Join the Chesterfield MI locals for ice-fishing and curling come wintertime. Get back to nature on the hiking and biking trails of the Metro Beach Metropark, shoot the fairways of the par 3 18-hole golf course and join the kids for a water fight in the Metropark Squirt Zone. ... more   less 
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