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“Reasonable hotel near Ann Arbour” 4 of 5 stars
Review of Comfort Inn

Comfort Inn
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Comfort Inn
2.5 of 5 Hotel   |   1645 Commerce Park Dr., Chelsea, MI 48118   |  
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Choice Privileges Points
Ranked #1 of 2 Hotels in Chelsea
Certificate of Excellence 2014
Central City, Nebraska
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Reasonable hotel near Ann Arbour”
4 of 5 stars Reviewed November 11, 2013

We stayed here the night before a football game at Michigan Stadium. It was only about a 15 minute drive from the stadium. The room was clean, comfortable, and nice. The staff directed us to several recommended restaurants and bars. Chelsea is a cute town and I would stay here again if every in the area.

Room Tip: We stayed in a king room with jetted tub. The tub was very large, but the shower was quite small.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review, November 15, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Veronica Hubler
Front Desk Manager
Chelsea Comfort Inn
734-433-8000
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65 reviews from our community

Traveler rating
    25
    26
    8
    5
    1
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19
14
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 16, 2013 via mobile

We stayed on Oct. 11. Great service. We stayed a second time Oct 15 disappointed. Whirlpool ice cold. They told us after we stayed night. They told us will not be fixedfor 4 days. Yet they are answering the phone booking rooms saying they have a hot tub wjen it is out of control.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review, October 20, 2013
I do apologize for the inconvenience during your stay regarding the hot tub. We our committed to all of our guests satisfaction. I will do my best to make this situation right for you. I thank you for your comments. We will make the correct adjustments to ensure that this matter is handled differently in the future.

Kind Regards,

Veronica Hubler
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Greenville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 30, 2013

We stay here when visiting family in the area. They are always accommodating of room request since we travel with our large black lab. We always ask for an end room near an outer doorway so it can be a quick in and out for the pets needs. The rooms are clean, spacious and well kept up, have a fantastic cleaning crew. The free breakfasts are much more then just a continental fare. Hot foods and all the other breakfast items you will need to start your day. The desk staff are always helpful with suggestions of places to see, things to do and if you forgot to bring something, they try their best to get you what you need. Indoor pool for those who like to swim year round in Michigan and watch the snow fly outside in the winter months. Restaurants within walking distance and many more further into town, with such a great variety.
Home to Jiffy Mix Company and the Chelsea Teddy Bear Company. Take in a play at the Purple Rose Theater owned by Jeff Daniels and partners. The hotel is just 12 or 13 minutes west of Ann Arbor and all that town has to offer as well. Do try Mikes Deli in Chelsea, they serve up some of the most unique and delicious huge deli sandwiched around. Love their Stingray Club. Thompson's Pizza is the best we have ever had and we have had many all over the US. So much for you to do here and the hotel makes the whole stay so relaxing.

Room Tip: Some rooms have very large jetted bathtubs that accommodate two or more people right in the room its...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review, October 11, 2013
We would like to thank you for taking the time to complete TripAdvisor's online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,
Veronica H.
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Saint Joseph, Michigan
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2013

Great location and To receive a well balanced breakfast with eggs, crisp bacon, and fresh fruit made this hotel a good value. Definitely would stay here again. Room decor was a little dated, but very clean, that is why I didn't give this hotel five stars.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review, August 16, 2013
Thank you for taking the time to review us on TripAdvisor. We appreciate all feed back from our guests. I am glad you had a pleasant experience here at the Chelsea Comfort Inn! We hope to see you back in the future! Have a wonderful day.

Kind Regards,

Veronica Hubler
Front Office Manager
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Michigan
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2013

If you have to stay in Chelsea, this is a standard Comfort Inn experience. Newer carpets. Bed was comfortable. Clean.Went t o the Big Boy resturant that is very near and had a great big breakfast for a moderate price.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review, August 12, 2013
Thank you for your response. We appreciate any and all feedback from our guest. We hope to see you again! Thank you for your business.

Kind regards,

Veronica Hubler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 15, 2013

Was grateful to Norm who was gracious with all requests. Just a one night stay for the Michigan Speedway. Breakfast was enjoyable, breakfast attendant was very courteous and on top of everything. Hubby enjoyed the real bacon :) Hot tub was extra hot, great on our tired muscles, and the pool was refreshing. Would stay again!

Room Tip: Third floor was nice and quiet.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review, August 16, 2013
Thank you for taking the time to review our property. We look forward to maybe seeing you in the future!

Thank You

Veronica Hubler
Front Office Manager
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Denver
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 12, 2013

Generally a good experience. Room was what I would expect of a Comfort Inn. I was a little surprised when I walked into the room and there was a huge jetted tub in the room. the down side was that in the bathroom there was the smallest shower I have ever had in a conventional hotel. Could hardly turn around let alone bend down. Didn't ever use the tub, so could have used a nicer shower instead.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review, August 16, 2013
Thank You!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 1645 Commerce Park Dr., Chelsea, MI 48118
Phone Number:
Location: United States > Michigan > Chelsea
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Chelsea
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Located “fourteen minutes from State Street” Chelsea combines small town charm with easy access to the hustle and bustle of Ann Arbor. Voted the number one suburb in the state of Michigan, our hometown feel, unique shops, great restaurants, golf courses and vibrant art community make Chelsea an appealing base for your adventures in the area.Easy access to both Ann Arbor and Jackson, Michigan, a center for bikers, hikers, theatre goers and UM football fans; Chelsea provides a perfect location to access it all. The City is quaint and charming in and of itself but it's convenience to “the action” in Ann Arbor and Jackson makes Chelsea the perfect destination when you visit the area.The Chelsea Comfort Inn and Village Conference Center, which was built in 2001, has 82 deluxe guest rooms including 18 whirlpool rooms and two executive suites. Each guest room offers complimentary wired internet and wireless internet throughout the hotel.The Village Conference Center offers over 4,500 sq. ft. of flexible meeting space, including four breakout rooms and 1,000 sq. ft. of pre-function space for your exhibits and registration. All of our meeting space has state of the art audio visual capabilities including high speed wireless internet. ... more   less 
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Also Known As:
Comfort Hotel Chelsea
Comfort Inn Chelsea
Chelsea Comfort Inn

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