We have stayed several times in the last year. But it is this 2 night visit that I want to review specifically. From our first contact with Bill when making reservations, to the last phone call with the front desk for express checkout we were overly impressed with every staff member we came in contact with.
We are looking for a clean and reasonably priced place to sleep when not on the slopes. Cindy did a great job having a nice clean room waiting for us. A clean room is a high priority for us. The rooms are simple, but with comfy beds and pillows. The pool is okay, refreshing although the chemicals always seem a little off. The workout room had a little less equipment than we expected. We weren't too disappointed, since we stay active on the slopes. It is just over 20 minutes away from Caberfae Peaks. Breakfast is a hot continental that came with our room. A great start to our day without cutting into our budget. The staff working in the restaurant were great and did a great job of getting refills, meeting our needs and picking up our used dishes. What impressed me most was one of the waitresses, Nett I think, had the most cheerful personality. Her cheerfulness was a great start to our day. Her mood was contagious.
Although McGuires doesn't necessarily fit my definition of a luxury resort. It is a perfect fit for my family, and we have no plans to stay anywhere else.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 26, 2013
Thank you very much for your comments. We love to get feedback from our guests. I would also like to thank you for mentioning some specific people. I will make sure that they are aware that they did a good job.
I appreciate you letting us know your concerns with the pool and workout room. We do our best to keep the chemicals in balance so as not to affect our guests. We have also been discussing different options for our workout room. Your feedback as well as others allows us to see where we are doing well and where we need to improve.
Thank you again for keeping us informed on how we are doing. We hope to see you again soon.
Bill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.