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“Newer hotel with great offerings” 4 of 5 stars
Review of Holiday Inn Express Cadillac

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Holiday Inn Express Cadillac
2.5 of 5 Hotel   |   7642 South US 131, Cadillac, MI 49601   |  
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Ranked #5 of 13 hotels in Cadillac
Grand Rapids, Michigan, USA
Top Contributor
153 reviews 153 reviews
43 hotel reviews
Reviews in 87 cities Reviews in 87 cities
68 helpful votes 68 helpful votes
“Newer hotel with great offerings”
4 of 5 stars Reviewed November 10, 2013

My sons hockey team stayed here while playing in a tournament. It's exactly what you expect from HIE. My only complaint is that the pool has no ventilation so chlorine fumes were strong. For some reason hotels are expensive in Cadillac. But this was competitively priced for area.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Front Office Manager at Holiday Inn Express Cadillac, responded to this review, November 11, 2013
Thank you for staying with us. Great bunch of kids. I am sorry you had a problem with the chlorine smell. Our maintenance staff works to keep the levels at the proper levels. I will adivse them you had this problem.
Again, thank you for staying with us
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56 people have reviewed this hotel

Traveler rating
    16
    24
    10
    4
    2
See reviews for
26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Rochester Hills, Michigan
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 30, 2013

First I want to say I got this hotel on Priceline.com for about $40 cheaper than hotel rate. I suggest this for any hotel stay!!!

Stayed one night early September 2013. Very friendly hospitality. Hotel Lobby is modern and very clean. The staff opened the dinning room for us to eat our take out dinner.

Rooms were clean and everything was in order. (grout in bathroom needed fixed, but was not bad) Beds are ok. I am used to sleeping on a memory foam mattress, but I still snored my night away.

Breakfast was above average for hotels. Coffee was nice and hot!

Room Tip: Do not get a room by the elevators - Ice machine, vending right by elevator are loud.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Manager at Holiday Inn Express Cadillac, responded to this review, October 3, 2013
Thank you for your comments . We strive to be a "Great Hotel Guest Love"
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FREMONT
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 14, 2013

This was easy to get to off expressway. Very friendly staff, clean room, good breakfast which was kept stocked! Had a good night's sleep. Was quiet and we were surprised to find it was not a new place! If in area would not hesitate to stay here again. In room 210. Thanks for a great stay!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Manager at Holiday Inn Express Cadillac, responded to this review, October 3, 2013
It is wonderful to hear you enjoyed your stay. We strive to keep all of our guest happy.
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Oak Park, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2013

Ok, so this Holiday Inn is actually probably the nicest one my boyfriend and I have been to, and we’ve been to plenty. It was very clean and looked new. The lady at the front desk was very kind, esp. since we didn’t get there until midnight. Our room was surprising beautiful. Looked very sharp and modern. The bathroom was very spacious and everything looked nice and clean. I wish all Holiday Inn’s looked like this! And I know some have complained about the mattresses, but I thought they were great, but I like mine a bit firmer. Only complaint: I have a huge, irrational fear of spider. Like millions of people, I hate them. Well, I woke up the next morning and lo and behold there are TWO medium-sized (think nickels) spiders on the ceiling, and they were very actively moving around. Well, I had my suitcase sitting open on the chair. Luckily I moved it because next thing I knew, I turned around and one of them literally had dropped right onto the chair. I have no idea what kind these were, but they had ball backs. YUCK. I “thought” I killed it with a shoe, but a few minutes later it had crawled off. Oh, and the entire ceiling had a giant web about ½ down because the spiders were crawling around very, very fast. We warned the lady about it, but yeah, watch out. This totally skeeved me out. We were in room 115 btw. So yeah, maybe don’t stay in that room? Other than that, lovely.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Manager at Holiday Inn Express Cadillac, responded to this review, October 3, 2013
Oh my...I am so sorry you experienced a spider in your room. We have had maintenance spray for this problem. Again, I aplogies
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Grand Rapids, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 4, 2013

Desk staff was friendly and check-in was quick. The room was clean and as expected. We used the pool which was adequately sized and were visiting family about 20 miles north at Fife Lake. The hotel is conveniently located right off of the expressway. We also needed to use the laundry facilities which were clean as well. Breakfast was well stocked.

Room Tip: We stayed at the south end of the building and on a Monday morning the dumpster was emptied at 5am...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Manager at Holiday Inn Express Cadillac, responded to this review, October 5, 2013
Thank you for all your comments. We are happy you enjoyed the hotel. I am sorry you were awaken by the dumpster being emptied. Management has been made aware of this. Again, thank you.
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Glenwood, Illinois, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 12, 2013

I wasn't impressed with this Holiday inn Express. HIE is my first choice when traveling, but I think I made a mistake on this one. First, my room was on the first floor directly across from the vending machines and elevators. It was extremely loud. I could hear constant noise throughout the night, including the bell being rung by those trying to get the attention of the staff. The toilet took three flushes every time to empty its contents. The breakfast was extremely poor in comparison to other HIE. The breakfast room is extremely small, and the layout of the tables makes it difficult to maneuver through when the ones closer to the food were occupied. The sausage gravy was lukewarm at best, there were no hard boiled eggs, and the bananas looked several days past their prime. More black than yellow on those. I'm glad I only stayed there one night. Never again!

Room Tip: Even though it was May, the day was quite cold. In fact, it snowed while I was there. The heat in...
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  • Stayed May 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Manager at Holiday Inn Express Cadillac, responded to this review, May 16, 2013
First, I would like to express my sincere apology for the problems you experienced during your stay. Our breakfast personnel have been advised of your concerns regarding the food not being hot enough. This fall our breakfast room is going to be rennovate and made bigger, that will help the flow of the room. I am sorry you where in a room that was near a high traffic area. We are always happy to move a guest that is not happy with their location within the hotel. We are looking into the sofa issue. All of our room furniture was replaced December, 2012. Our hotel strives to serve our guest at the Holiday Inn Standards...Great Hotels Guest Love
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Morrice, Michigan
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 10, 2013

I stayed 3 nights and overall it was ok. The breakfast on the first and last day were pretty lame, but the second day breakfast was really good. I was here on business so I really didn't care too much, but if i had been here on vacation with my family I would have been a little upset. The rooms were pretty nice, for the most part they were clean. There was cereal under the bed and I didnt eat any cereal in the room. It was pretty nice, stayed at worse places. Staff was really nice

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie S, Manager at Holiday Inn Express Cadillac, responded to this review, May 16, 2013
First, thank you for staying with us for your business trip. Thank you for bringing you breakfast conerns to our attention. We are looking at our menu and will be changing it for the summer months. The cereal you found is unacceptable and our housekeepers have been advised of your find. Again, thank you and I apologies for any inconvenience any of these issues caused.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Cadillac

Address: 7642 South US 131, Cadillac, MI 49601
Phone Number:
Location: United States > Michigan > Cadillac
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 13 hotels in Cadillac
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cadillac 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Cadillac is an exceptional hotel from it's beautiful decor, to it's outstanding level of service, you have made the right choice with this hotel. Conveniently located in Cadillac at exit #177 off US 131. Conveniently located near many nationally recognized restaurants, shopping centers, golf courses, ski slopes, snowmobile trails and much more. Inside you will find spacious guest rooms all equipped with hairdryers, irons and boards, coffee/tea makers and remote control TV with many cable and premium stations. 2 phones with 2 lines and data ports. Our suites include microwaves, refrigerators, and comfortable lounging area. If you have the time. . . we have a lot to offer. Visit our recreational center with a large indoor pool, whirlpool, and fitness center. We pride ourselves as being Cadillac's finest and newest hotel. Don't forget to join us in the morning for your free deluxe continental breakfast. The question isn't where to stay, it's when can we expect you! ... more   less 
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Also Known As:
Holiday Inn Express Cadillac Hotel Cadillac
Holiday Inn Cadillac
Cadillac Holiday Inn

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