Several recent reviews mentioned the poor quality of the mattresses and that the hot tub / pool weren't working. On my recent stay, the pool and hot tub were open until 11:00 PM and had chairs to sit in with pool towels laid out nicely by each chair. Chlorine was about average. The room was quite clean, and pretty much exactly what you'd expect from any Holiday Inn Express anywhere. No complaints about the mattresses, perhaps they've upgraded since earlier visitors. The pillows came labelled as "soft" and "firm", which is a chain-wide improvement, but I found all my pillows a bit lumpy. Staff was very helpful and friendly, offering to make a new pot of decaf, when the thermos was cold one evening, and giving me detailed descriptions of the local dining choices. Cadillac has limited hotel choices....this one is probably one of the better choices one could make.