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Baymont Inn & Suites Grand Rapids SW/Byron Center
2.5 of 5 Hotel   |   8282 Pfeiffer Farms Drive SW, Byron Center, MI 49315   |  
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Ranked #1 of 1 Hotels in Byron Center
Forestville
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Nice”
5 of 5 stars Reviewed February 15, 2013

Friendly staff and a good breakfast and a nice pool and whirlpool. It's all good. OK I have to type more to complete this form. That is kind of annoying. So I am just filling space until the form let's me move on.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina R, Front Office Manager at Baymont Inn & Suites Grand Rapids SW/Byron Center, responded to this review, February 20, 2013
Thank you for taking the time to review our property. As a hotel, we always strive to offer the best product and customer service. Our spectacular staff and complementary amenities are just a few things that help us achieve this goal. Please do not hesitate to contact me with any issues or concerns. We look forward to your next visit with us at Baymont Inn and Suites of Byron Center!

Best Regards,
Katrina Ro
Front Office Manager
katrinaro@baymontbc.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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379 reviews from our community

Traveler rating
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    44
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160
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Gladstone
1 review
5 of 5 stars Reviewed February 12, 2013

the only disappoint I have is i booked it online and it cost us $85 to stay and some of the others only paid $69 I was in the same group of cheerleaders and when I asked about the cheer rate the girl at the front desk I already a better deal. Confused about that if other people paid less. I would still stay there if in the area again. Like the motel and love the restaurant attached.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina R, Front Office Manager at Baymont Inn & Suites Grand Rapids SW/Byron Center, responded to this review, February 16, 2013
Thank you for taking the time to review your recent stay with us at Baymont Inn and Suites of Byron Center. We are pleased to hear you found our facility nice and that you enjoyed our attached restaurant. I apologize for the misunderstanding between you and the front desk agent. The discrepancy was due to the third party website the room was reserved through. Sites such as these charge a commission above the actual rate so that what you pay, and what comes through to our system, are much different. In the future, I encourage you to book directly in order to avoid third party fees. Please let me know if there is anything else we can do to further improve your next visit. We look forward to serving you again soon!

Best Regards,
Katrina Ro
Front Office Manager
katrinaro@baymontbc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, MI
1 review
4 of 5 stars Reviewed February 9, 2013

I was extremely pleased with this hotel. The hotel staff was EXTREMELY friendly. They got dumped on with tons of snow, and the housekeeping even cleaned off my entire car for me while she was out on her break!! I was so blown away by this. The beds were EXTREMELY comfortable, nice and quiet. The only thing I didn't necessarily like was the hotel seemed to be out in the middle of no where. There was nothing near it, and seemed country. However, if you just hop on 131, you'd be at anything you needed within 10-15 mins, so it wasn't bad at all. I would absolutely stay again! GREAT for the price!!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina R, Front Office Manager at Baymont Inn & Suites Grand Rapids SW/Byron Center, responded to this review, February 11, 2013
Thank you for taking the time to provide us feedback on your recent stay with us at Baymont Inn and Suites of Byron Center. As a hotel, we are so glad to have met your expectations concerning the product and service you received. I will make sure to forward your gratitude on to everyone who assisted you.

The great thing about our location is that we are nestled outside of the busy, congested city in a small, safe town, yet still only a short drive away from Grand Rapids. This is a plus for many travelers! Please let me know if there is any way we can improve our services. We look forward to your next visit!

Warm Regards,
Katrina Ro
Front Office Manager
katrinaro@baymontbc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SPRING LAKE
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 21, 2013

No substantial problems. We enjoyed our stay. Both upon checking in and checking out there was no one at the front desk so we had to wait a couple of minutes. Again, it was a comfortable and clean place. We would return again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina R, Front Office Manager at Baymont Inn & Suites Grand Rapids SW/Byron Center, responded to this review, January 28, 2013
We greatly appreciate you taking the time to review our property. I apologize that you had to wait to be assisted by our front desk staff while checking in and out. I assure you this issue has been brought to all of our attention in order for us to amend the situation. Please let me know if there is anything else we can do to further improve your experience with us. Thank you for staying at Baymont Inn and Suites of Byron Center. We look forward to your next visit!

Warm Regards,
Katrina Ro
Front Office Manager
katrinaro@baymontbc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Grand Rapids SW/Byron Center

Address: 8282 Pfeiffer Farms Drive SW, Byron Center, MI 49315
Phone Number:
Location: United States > Michigan > Kent County > Byron Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Byron Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Grand Rapids SW/Byron Center 2.5*
Number of rooms: 84
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Also Known As:
Baymont Inn And Suites Grand Rapids Sw/Byron Center
Baymont Inn & Suites Grand Rapids Sw/Byron Hotel Byron Center
Baymont Inn Byron Center
Byron Center Baymont Inn

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