Hotel was right beside the highway so getting around was a breeze. The staff here was what stood out to me. We ended up staying a 2nd night (unplanned) and they were very accommodating in letting us stay in the same room even though we had booked through a 3rd party. The pool wasn't working the first night but they had it repaired early the next morning. The hotel itself was very clean and the beds were comfortable. The healthy breakfast spot in the lobby was really good too, great sandwiches. They had closed one morning before we had a chance to order and the gentleman at the front desk talked to the ladies running it and they opened back up to serve us. I hope managers and staff understand the value of good customer service which is sorely lacking these days on the whole. You can have an average or below standards experience somewhere but great customer service can can make you feel a lot better about it. We would definitely stay here again if in the area.
- Also Known As:
- Courtyard By Marriott Detroit Brighton Hotel
- Courtyard By Marriott Detroit Brighton Hotel Brighton
- Courtyard Brighton
- Brighton Marriott
- Brighton Courtyard
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