We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor Food Quality” 2 of 5 stars
Review of Homewood Suites Brighton

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Homewood Suites Brighton to your Saves list
Homewood Suites Brighton
3.0 of 5 Hotel   |   8060 Challis Road, Brighton, MI 48116   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book Now & Save 15%
Ranked #1 of 3 Hotels in Brighton
Certificate of Excellence 2014
farmington, United States
1 review
“Poor Food Quality”
2 of 5 stars Reviewed October 18, 2013

Hotel is fine but the quality of the breakfast buffet has gone down hill and the staff is not responsive. If you are looking to save money by eating at the hotel I would not recommend staying here. Rooms are fine and good sized, butn the staff does not follow up on requests from guests.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood48116, General Manager at Homewood Suites Brighton, responded to this review, October 22, 2013
with your stay. We strive for every guest to leave satisfied and sincerely apologize that we were not able to provide you with a satisfying stay. I am so sorry that you found our breakfast to be sup-par however, I especially apologize if our staff was not responsive and that they did not follow-up with your request. I assure you that this is very rare to occur as our customers’ satisfaction is paramount to us. Please know that I have personally spoken to our staff regarding your comments and assure you that this will not happen again.

We will definitely use your comments to share with our departments to learn from and look for ways to improve our overall guest experience.

Once again, please accept our sincere apologies and I do hope we are afforded the opportunity to welcome you again to our beautiful hotel.

Sincerely,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

216 reviews from our community

Traveler rating
    116
    58
    24
    13
    5
See reviews for
85
31
8
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Louisville, Kentucky
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2013

Friendly, helpful staff. Typical Homewood Suite room layout, clean and comfortable bed. The evening meal was very good with free beer and wine on offer. Cabbage rolls...not everyones favorite but worked for me! I'm sure kids wouldn't have been too impressed. Great place for an easy, no hassle night right off the interstate. Wifi quality good, TV was tricky to turn on, and annoyingly long delays when channel switching. A large hotel, so can have long walk to room.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownstown
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

Booked a room for two nights to attend our nephew's wedding. This was the hotel his parent's had chosen to reserve a block of rooms in for the occasion. Could not have made a better choice. The suite was like a small apartment with all comforts of home right at your fingertips and an in room safe for your valuables besides. Loved all the extras, (complete kitchen, two large flat screen TV's, etc.), made the stay much more enjoyable. The staff was extremely helpful and very nice. Would look for Homewood Suites anywhere we were travelling and need accommodations.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBI New Jersey
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2013

Very cleanly, hospitable, peaceful, quiet, ay from the crowed highway....Coffee a little weak but there is a Starbucks a block away with drive thru service....Nice pool and workout room....lobby very nice. My wife and I had a really enjoyable time...

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menominee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2013

This is the second time I stayed here and have been pleased with the location and rooms. I attended a UM game at Ann Arbor, and it is hard to get a room closer, but this was easy and quiet (except for the people who came in late in the floor above).

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay City, Michigan
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 11, 2013

Stayed here with my wife and two daughters (the youngest a month old) in late September. We were using this as a half-way point for a visit to the Toledo Zoo to keep the travel times down for the little one. We reserved a king bedroom suite (not studio) with the plan of having the baby in a pack-and-play with us while our daughter slept on the pull-out couch.

The plan (almost) worked. We were unprepared for how cramped the separate bedroom was in our suite. With all of the over-sized furniture, there was insufficient space to locate a standard pack-and-play in the room and still be able to move about. There was approximately 18-24" of space between the bed and the other furniture (or walls) of the room. We tried it one night with the pack-and-play essentially blocking our access to the bathroom, and the next night took our chances with her in the outer room with her sister. Fortunately we didn't have any problems.

Other than that, our stay was fine. Shower had good temperature and water pressure. Full-sized refrigerator in the unit was very useful. The morning breakfast offerings were pretty diverse, and met all of our needs. Parking was adequate, with available spots relatively near the entrance closest to our room. (I've always wondered, though, why every hotel puts the parking spots up against the building, where the headlights will shine in the room, instead of on the outside). Our oldest daughter enjoyed the pool, although it could have been a few degrees warmer for my taste.

One nice touch was the Neutrogena bath products. We also thought the bed was comfortable, although having a firmer option for a pillow would have been nice.

Overall, a respectable stay, but nothing that would keep us from shopping around the next time we wanted to stay in this area.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Colony, Texas, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 10, 2013

We stayed a week here. The hotel was great; noticed a problem with the window shades in our suite on the first day and it was fixed immediately. Always a good breakfast and evening meal. Homewood Suites rooms are always nice and comfortable.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Homewood Suites Brighton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites Brighton

Address: 8060 Challis Road, Brighton, MI 48116
Phone Number:
Location: United States > Michigan > Brighton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Brighton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Brighton 3*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Cheap Tickets, Orbitz, Hilton Hotels, TripOnline SA, Hotwire and Hotels.com so you can book your Homewood Suites Brighton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Brighton Hotel Brighton
Homewood Brighton
Brighton Homewood Suites

Owners: What's your side of the story?

If you own or manage Homewood Suites Brighton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.