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“It Was Just Ok” 3 of 5 stars
Review of Homewood Suites Brighton

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Homewood Suites Brighton
3.0 of 5 Hotel   |   8060 Challis Road, Brighton, MI 48116   |  
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Ranked #1 of 3 Hotels in Brighton
Upnorth Michigan
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“It Was Just Ok”
3 of 5 stars Reviewed July 26, 2013

The hotel isn't that old, but I was surprised that it seemed so. There was 5 of us girl's so we booked their 2 bedroom suite. My bestest complaint was the sofa bed couch (which I slept on). It was old and very uncomfortable and the blanket sure needs replacing. When I called to inquire about an AARP or Military discount, I was told that these units do not qualify. I called their corporate office, and they said that it does. However, when we checked out, the front desk clerk did discount our rate.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
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195 reviews from our community

Traveler rating
    108
    49
    22
    11
    5
See reviews for
78
26
8
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
St. Louis, United States
1 review
5 of 5 stars Reviewed July 25, 2013

This is a great hotel at a great price. They had the crib in the room just as requested. The pool is nice as is hot tub. The suit setup is great if you are traveling with a child who needs a nap while you want to read, watch tv, or hang out with others.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucasville, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2013

Comfortable and clean room. Kitchen was nice surprise with full size refrigerator, microwave, stove, etc., perfect for a stay lasting longer than overnight. Good value as we have paid much more in the past at other hotels and received much less.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macatawa, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 11, 2013

Rooms are dark and dingy -- I know I may expect too much but could we have some real eggs for breakfast? There was nothing healthy served! Sugar syrup on the fruit? And to top it off, the staff was quite rude in telling us to clear our dishes while they sat there and talked! Not even a "please clear your dishes." I stay at a hotel so I don't have to clear my dishes!. The comforters on the bed are too heavy for summer and no other blanket was provided. Not a pleasant stay.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood48116, General Manager at Homewood Suites Brighton, responded to this review, July 15, 2013
First of all, thank you for your review of your past stay at our hotel. I am so sorry that our staff was not more attentive towards you and that they did not provide you the customer service you deserve. I was both surprised and deeply disappointed by your recount of your experience with us. I assure you that it’s contrary to what our customers typically see from us. However, I can very much empathize with your situation and assure you that we will take your comments into consideration to improve our property.

Again, I apologize if you went through any inconveniences and I hope you give us another chance to serve you, if you travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bethesda, Maryland
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 9, 2013

My wife and I were pleasantly surprised--this hotel is very nice; better than what we expected. The staff was very friendly and helpful, check-in & check-out was very simple and took only a minute or two. The room was spacious; especially liked that it had a full kitchen. It was just nice overall. They also have a daily hot breakfast, and a manager's reception/dinner Monday-Thursday, all included in your room rate. We thought this was a very nice touch, because what other hotel does this without any additional charge? Plus, the food was really good.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Oak, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 3, 2013

The room was spacious and very nice. We enjoyed our stay here very much. It's closely located to the shops and restaurants in Brighton, and if we take a skiing trip this winter we'll stay here as well, as it is close to Mt. Brighton.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 1, 2013 via mobile

Location and staff are fantastic. Cleanliness left a bit to be desired. But the exterior of the hotel is nicely maintained as is the dining area. Staff managed a large 50th anniversary party with ease. Any request was fulfilled.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Brighton

Address: 8060 Challis Road, Brighton, MI 48116
Phone Number:
Location: United States > Michigan > Brighton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Brighton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Brighton 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Homewood Suites Brighton Hotel Brighton
Homewood Brighton
Brighton Homewood Suites

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