Customer service gets a big fat zero. My credit card was charged twice and when I called to have it reversed, I was yelled at on the phone. I couldn't get a word in edgewise. I was the one at fault. I was charged for my room and the room next door and had to call the guest that stayed in the room next door in order for the charge to be reversed. The woman needed a credit card - as if I would have a card number to give them for people next to us. I told them this was there responsibility but she would not refund me without a card number. We did know the people next door but that should have made no difference. The audacity of having a customer do their job. I reserved two reservations and my son paid for his as we did ours. This was for them to figure out, not me. Rudest staff person I have ever encountered. Wouldn't recommend this to my worst enemy. Internet didn't work either. Complimentary breakfast was nasty.
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- Also Known As:
- Baymont Inn Bridgeport Hotel Bridgeport
- Bridgeport Baymont Inn