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“I have written to Wyndham outlining our horrible experiences.” 1 of 5 stars
Review of Super 8 Motel - Big Rapids

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Super 8 Motel - Big Rapids
2.0 of 5 Motel   |   845 Water Tower Road, Big Rapids, MI 49307   |  
Hotel amenities
Ranked #4 of 4 hotels in Big Rapids
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109 people have reviewed this hotel

Traveler rating
    11
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    31
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
Detroit
1 review
3 of 5 stars Reviewed May 19, 2013

The room was decent for the price. Located near shopping and restaurants was very convenient. However, the staff was not very friendly. Not one time were we greeted with a good morning from any of the staff.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mehul P, Guest Relations Manager at Super 8 Motel - Big Rapids, responded to this review, August 17, 2013
We sincerely value the comfort of our guests, which is why we are thankful for the constructive feedback you have given us for it gives us a chance to better serve you. Although it is troubling to hear that we have fallen short in meeting you expectations, we wish to let you know that this serves as our motivation to correct the deficiencies you’ve pointed out regarding the customer service in total. We are sorry for the inconvenience it has caused you, and such matters will be evaluated accordingly to so that we can ensure your utmost comfort next time. We hope that this will not deter you from visiting us again, and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Super 8 Motel - Big Rapids

Address: 845 Water Tower Road, Big Rapids, MI 49307
Location: United States > Michigan > Mecosta County > Big Rapids
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Big Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Motel - Big Rapids 2*
Reservation Options:
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Also Known As:
Super 8 Big Rapids
Super Eight Big Rapids
Big Rapids Super 8
Big Rapids Super Eight

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