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“Hit Or Miss...” 3 of 5 stars
Review of Denny's

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2033 Rawsonville Rd, Belleville, MI 48111
(734) 482-3880
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Ranked #22 of 69 Restaurants in Belleville
Restaurant details
Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
31 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
55 helpful votes 55 helpful votes
“Hit Or Miss...”
3 of 5 stars Reviewed November 29, 2013

Stopped in on a busy Saturday morning, en route to a meeting. Was seated at a table almost immediately. Took hot tea and one of the Slams, The All American. Ordered at 9:18 a.m. At 9:35, I asked my server if it would be much longer. She seemed pain that I was waiting and left to find out. She emerged at 9:38 with my platter, my tea having been delivered earlier. I was hungry and dispensed with the formalities of napkin tucking and the like and dove right in... to a cold platter of food. Okay, let's see if this make any sense. Order is taking too long. Order is sitting on counter... getting cold. Makes sense to me.

I caught my server's eye, explained the problem and said I had a meeting shortly. She was overly apologetic, almost apoplectic in her distress over my meal. She took my dish at 9:42 and returned with another very shortly. Hot. And, assumedly, fresh-er. I made quick work of the food and signaled for the check.

She brought it over, apologizing profusely. I explained that while I was unhappy, this was not the end of the world. However, upon my handing her money at the cash register, she burst into tears. Normally, I get that reaction only when I sing. I put away my wallet, found the manager - my server had disappeared into the back of the store - and explained both the situation and my confusion. She, too, was confused, and offered me the number of the regional manager. Not sure why. Anyway...

I left, had my meeting, and felt that perhaps some people's pressure level are much lower than others. In the end, I ate, wasn't late and that was great.

  • Visited April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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English first

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