We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service, a little disappointed with the room.” 3 of 5 stars
Review of Shanty Creek Resorts - Summit Village

Save Saved
You added Shanty Creek Resorts - Summit Village to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Shanty Creek Resorts - Summit Village
3.5 of 5 Resort   |   5820 Shanty Creek Road, Bellaire, MI 49615   |  
Hotel amenities
Ranked #2 of 5 hotels in Bellaire
Dublin, Ohio
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
74 helpful votes 74 helpful votes
“Great service, a little disappointed with the room.”
3 of 5 stars Reviewed January 2, 2012

My wife and I were looking for a last minute room in the Traverse City area that was also pet friendly, and we decided on Summit Village based on the photos from the website and the cost of the room. When we arrived the women at the front desk were very nice and check-in only took a matter of minutes. We were given a room in a condo building that is seperate from the main building (if you bring your dog they are not permitted in the main building) and when we drove the car up to the condo building we could tell from the outside that the room was going to be just average. The room was decent size, but was in serious need of updating. It had outdated carpet, drapes and was just kind of tired. Also, the walls were ultra-thin, we could hear the guy above us talking on the phone, coughing and hear his TV quite clearly. The bed was comfortable however, and we had no other problems with the room. We weren't in there all that much, but from the photos on the website we were definitely expecting a little more. I will give a lot of credit to the staff, they were very helpful to us. Our dog got a very serious cut on her leg and they gave us the number and address of the local animal hospital very quickly, and we had a few other small requests that were taken care of right away. I will say that the lodge is very nice, the rates for ski rental is very fair too. Would I stay at this resort again? Yes I would, but I would definitely leave the dog at home so I could get a room in the main building. Also, the little town of Bellaire that is 2 minutes from the resort is awesome and has some great restaurants and is filled with friendly people. If you have any questions about the resort please feel free to email me! Thanks for reading.

Room Tip: Leave your dog at home, the pet friendly rooms aren't great!
See more room tips
  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

78 people have reviewed this hotel

Traveler rating
    17
    28
    17
    10
    6
See reviews for
23
25
2
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Canton, Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 23, 2011

Just got back from a one night stay at Shanty Creek resort (we stayed in the hotel area.) The hotel rooms look just like they do online. They have been updated and basically remind me of a Best-Western type feel. Our stay wasn't bad- but we just didn't feel like we were somewhere special. The hotel is very old; you can just tell. It kind of smells funny.

We went in Oct and there wasn't too much to do.

We ate at the restaurant and enjoyed the fried cheese, and brie chicken wraps. They were expensive, although on the lower end of expensive. However, I did not like the lamb tips and couldn't eat them. My hubby ordered a $25 steak and it tasted really bad to both of us. I hate to say that b/c the service was extremely nice, but the food was a little lacking. They did cut our bill down b/c I couldn't eat the lamb; that was definitely nice of them.

Overall, would not stay again. Just doesn't feel like a 'resort' at all. We went to Boyne the day before and loved it. However, I guess it is a 3 star hotel but it felt like a best western or something comparable.

Room Tip: ASk for a lakeview if you get a room in the hotel area, otherwise, you will be looking at the parkin...
See more room tips
  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 23, 2011 via mobile

My husband and I recently spent the weekend here for our anniversary. We went mid-October and I was thrilled with the beautiful colors on the trees. We stayed in a room with a king size bed and a kitchenette. I liked the room, it was neat and clean and classy. The only thing I found unusual was two doors on either side of the room connecting to the rooms next door. Unfortunately, this allowed for a lot of noise in the other rooms to come in. We could easily hear what both rooms were saying even though they were talking in a normal volume. Same with the housekeeping ladies outside. They were quite loud, talking is fine just nit right by my door! I'm not sure what could be done about this, just wanted to make people aware.
The restaurant was nice, we had a dinner there one night and breakfast the next morning. Both were good, a little pricey however. All of the staff we encountered were extremely helpful and friendly. I would stay again but possibly request a room at the end or ask to be posed by empty rooms. Overall I liked it.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NW Indiana
Top Contributor
57 reviews 57 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed September 26, 2011

My employer had booked this property for a large meeting. I would say we had 60% or more of the rooms booked for our group. This is important because I think it directly has to do with the water pressure issue I experienced, to discuss later.

We arrived at night and it’s a bit confusing getting into the place. There are signs, but there are so many different signs it was difficult to find exactly where we needed to go. Once we got to the lobby, check in was a breeze. They gave us a nice map to the room and where to park, and myself and my roommate were in our room (367) in short order. The room is quite large, with a very large closet, smaller bathroom, two queen beds, nice desk area, refrigerator, microwave, flat screen, and a large balcony. Plenty of outlets to charge everything – very helpful!

The room was very attractively decorated with muted colors. Carpets were clean. Very large balcony, ours overlooked the parking area but the view was still stunning from the third floor. Had we had a room on the other side of the hotel, we would have overlooked Bellaire Lake, which you can see if you walk out to the patio area on the west side of the hotel. Bar and restaurant were hopping when I got there, but due to the tiring 5 hour drive, I chose to stay in, my roommate went out and received very good service at the bar.

The bed was very comfortable, bedding was ample and cozy. I did think the pillows were a bit hard, I kept throwing it to the side and sleeping without it until my neck hurt then pulling it back over for a while. There was a nice alarm clock in the room too.

The only issue we experienced was the morning, getting ready. I don’t know if it was because we were on the top floor, or because probably everyone in the building was showering at the same time due to us all having the same start time for our meeting, but the water pressure was atrocious. And I am serious, there was none. It would come and go from a trickle to sort of spitting out of the showerhead, I had to press myself against the wall and straddle the faucet to get any water at all. Pressure was somewhat better at the faucet so I finished rinsing my hair by kneeling on the tub floor and running the water over my hair. Not acceptable. I was in such as hurry as my normal five minute shower time took 20 that I forgot to call them or tell them at checkout, as we didn’t have time to check out properly, we just left the keys in the room.

Otherwise, it was a great stay and I would definitely come back for a winter trip. I would just choose to shower at “off” times.

Room Tip: try to get a room overlooking Bellaire Lake, on the west side.
See more room tips
  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portage, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 16, 2011

Great place! The $10million upgrade they did a few years back really shows. If possible, get a lakeview room. The view of the lake is breathtaking! Must be the best in Michigan. Had a small screwup on my reservation, but the front desk staff was awesome and totally made things right. Very peaceful place too. The hotel can be packed, yet you still feel like you have gotten away from it all. The restaurant in the hotel is fantastic (especially the breakfast buffet and the Sunday brunch) Highly recommended!

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sault Ste. Marie, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 12, 2011

We just returned from our second Labour Day weekend golf trip and were talking about booking next year's holiday when we were only into our second day. We were fortunate to have had our room upgraded (not sure why they offered when we booked but we were really pleased). We stayed in the main hotel in a large suite with living area, double wide balcony and lovely view (despite the rain). The restaurant has delicious meals and the wait staff have just the right balance of friendliness and professional service. Can't comment on the pool but the associated golf courses range from okay (Summit) to very nice (Legend and Cedar Creek). Our tee-times were accurately booked and the hotel staff tried their best to assist us with solving some car problems. It is easy to spend a lot; however, last year we stayed in the condo section of the hotel which would be more economical (but less relaxing). The resort is easy to get to from Soo Ontario and close to good shopping and some cute villages.

Room Tip: The rooms surrounding the pool offer a nice view, but remember you're on view to the people in t...
See more room tips
  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 4, 2011 via mobile

Def stay somewhere else. Summit was old dirty and smelly. Nice outdoor heated pool. To far from many attractions. Very quiet place Just rather stayed at boyne.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Shanty Creek Resorts - Summit Village? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shanty Creek Resorts - Summit Village

Also Known As:
Shanty Creek Resorts - Summit Village Hotel
Shanty Creek Resorts - Summit Village Hotel Bellaire
Shanty Creek Hotel
Address: 5820 Shanty Creek Road, Bellaire, MI 49615
Location: United States > Michigan > Antrim County > Bellaire
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Bellaire
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Shanty Creek Resorts - Summit Village 3.5*
Official Description (provided by the hotel):
Host to the new $10 million Lakeview Hotel & Conference Center renovation, Summit Village offers inspiring views of Lake Bellaire, miles of untouched hardwood forests and out-the-door access to 12 skiing and snowboarding runs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Hotels.com, Tingo, TripOnline SA, Agoda and Otel so you can book your Shanty Creek Resorts - Summit Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Shanty Creek Resorts - Summit Village, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.