I stayed one night at this hotel. I was greeted friendly at the front desk. The desk attendant told me if I needed anything that she would be there till 11pm. About 11:15pm, working at the desk in my room, the door opens and a couple starts to walk in. I said "Hello?" and they apologized and left. I should have probably followed-up with the front desk but just went to bed and crashed for the night (after locking me door :-)). The night was uneventful and I received a restful sleep.
The next morning, I did not receive a bill under my door. Stopping by the front desk, I spoke with the front desk agent and she apologized immediately for the mix-up. I told her it was fine and she appreciated me not getting too upset.
Even with that minor issue I would stay here again. The rooms were really clean (personal note from the house keeping staff in my room) and overall a good hotel.
- Official Description (provided by the hotel):
- Stay Smart at Holiday Inn Express Hotel & Suites Bay City-East near the heart of historic downtown Bay City, Michigan. Whether traveling on business or pleasure our Bay City hotel in the tri-city area of Midland, Bay City or Saginaw, is conveniently located one-half mile from I-75 & US-10. This Bay City hotel provides convenient access to MBS Airport, Frankenmuth area corporations such as Accenture, Dow Chemical, Fabiano Bros. and exciting leisure attractions. Bay Antique Center, Michigan s largest Antique District, is just minutes from our Bay City hotel & encompasses several eateries and pubs. If you are looking for more contemporary shopping, Bay City Mall boasts many of your favorite stores such as Younkers, Target & JCPenney. Prefer the arts? Bay City offers Studio 23 Art Center, State Theatre, Bay County Historical Museum and Delta College Planetarium. Our Bay City hotel offers beautiful guest rooms, suites & executive whirlpool rooms with all of the comforts of home from pillow top mattresses to our 32 HDTV & complimentary HSIA. Enjoy exercising in our fitness center followed by a refreshing swim in our indoor pool. Complete your stay by enjoying your complimentary breakfast bar featuring eggs or omelets, fresh fruit & yogurts & our world famous cinnamon rolls. The Holiday Inn Express & Suites is looking forward to your arrival on your next visit to Bay City. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Bay City