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“Location & Value Good - Cleanliness Terrible” 2 of 5 stars
Review of Howard Johnson Battle Creek

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Howard Johnson Battle Creek
2.0 of 5 Hotel   |   5050 Beckley Road, I-94 Exit#97, Battle Creek, MI 49015   |  
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Ranked #11 of 19 hotels in Battle Creek
Hudsonville, Michigan, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Location & Value Good - Cleanliness Terrible”
2 of 5 stars Reviewed March 24, 2013

Staff was friendly, location was good. I did not expect a 5-star hotel experience after reading the reviews, but I did not expect what I discovered in my room. Used bar soap and shampoo still out, towels strewn about the room, blanket wadded up on the pull out couch and both rooms and the tow bathrooms were filthy. Hair all over the floors and beds, carpets not vacuumed properly. Did not try the free breakfast, could only imagine what the kitchen was like after being in the room.

WILL NOT stay again. I'll stay in Kalamazoo and drive the few extra miles if all hotels are booked in the Battle Creek area.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunnypatel1974, General Manager at Howard Johnson Battle Creek, responded to this review, March 30, 2013
howrad johnson
battle creek,mi 40015
Date 03/29/2013

Dear mr matt
I want to take this opportunity to apologize for the poor service
you received during your stay at the howard johnson of battle creek.
Your experience with our BRAND was not the quality of service
that we have promised to provide to our guests. Our BRAND
promise is something that we strive to deliver to every guest every
day. There is no excuse that our staff did not fulfill that promise in
your case. Please accept our apologies. ones agin thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Additional Information about Howard Johnson Battle Creek

Address: 5050 Beckley Road, I-94 Exit#97, Battle Creek, MI 49015
Phone Number:
Location: United States > Michigan > Calhoun County > Battle Creek
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 19 hotels in Battle Creek
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Battle Creek 2*
Reservation Options:
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Also Known As:
Battle Creek Ramada Inn
Ramada Battle Creek

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