This was our second stay at this property, the first being a couple of years ago. Convenient location, stairs at the side lead to Bob Evans restaurant. This is an older property, but they are always actively upgrading their facilities. A new exercise area has just been put in, and the rooms were remodeled a while back. The mattresses were brand new when we checked in. I also like the addition of a microwave/fridge in every room (on our first stay this was by request). The tv reception could be spotty at times, but plenty of channels were available.
What truly makes this property special for us is the staff. From Steve and the day manager at the front desk, to the fabulous housekeeping staff, custodian, etc--truly friendly and fabulous staff that knows how important service is. Guests are guests and not customers. The lady who runs the breakfast area is particularly special. She makes guests feel like they are having breakfast in her home--she is a huge asset to the his hotel. Our daughter actually got ill and made a major, very inconvenient mess to the pool area. The staff could not have been nicer about it, even checking on our daughter the next day. The man who had to clean the area was so gracious--truly a great staff that runs this hotel.
So yes, it's older, smaller, price was a bit steep compared to newer competitors, still has smoking rooms, etc--but we'll stay here each time we're in town because we are made to feel so welcome here.
- Official Description (provided by the hotel):
- When you come to the Hampton Inn® in Battle Creek, you'll be nestled between the Kalamazoo and Battle Creek rivers, among the many hills, farms, parks and forests of our lovely area. Even if you're in Battle Creek to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional. ... more less
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- Also Known As:
- Hampton Inn Battle Creek Hotel Battle Creek
- Battle Creek Hampton Inn