New facility, nice common areas, rooms are nice, location is very good. Sometimes what really makes a good stay is not so much the bricks and mortar but the hospitality, of which there is none. We got a call the morning of leaving, a few minutes before noon. The caller identified himself only as the "front desk" informed me of the noon check out and the current 11:50 am time and asked whether we were ready to vacate the room. I said we were ready and he said thank you and hung up. As we brought our own luggage past the front desk the GSR was unable to lift his head to acknowledge us in any way. We left the key cards on the desk in front of him and got the same non-acknowledgement, not so much as a look. Check-in was loaded with the same amount of non-personality. At least say hello, goodbye, thank you, how was your stay, can I help you, SOMETHING. Ah well, as a graduate of the MSU School of Hotel, Restaurant & Institutional Management maybe I expect too much.
Still I would say it's the only game in this little town.
- Also Known As:
- Holiday Inn Battle Creek Hotel Battle Creek
- Holiday Inn Battle Creek Hotel
- Battle Creek Holiday Inn
- Official Description (provided by the hotel):
- Welcome to the New Holiday Inn Hotel in Battle Creek, Michigan. With a convenient location off I-94 near many businesses and attractions, Cereal City's newest full-service hotel offers premium Battle Creek accommodations, making it the perfect place to base your next stay in Central Michigan. Our hotel in Battle Creek, MI is less than ten miles from exciting area attractions like the Binder Park Zoo, Kingman Museum, Full Blast Water Park and the beautiful Leila Arboretum. Nestled in the Harper Village Shopping Center and less than a mile from the Lakeview Square Mall, our Battle Creek hotel offers easy access to great shopping. A number of major corporations are located near our hotel in Battle Creek, including Textron, Denso, Ralcorp, Post Cereals, Duncan Aviation, Kellogg's World Headquarters and Fort Custer Industrial Park. Business travelers lodging at our Battle Creek hotel will have access to 4,000 sq. ft. of flexible meeting space for 300 guests, a 24-hour business center & free high-speed wireless Internet throughout the hotel. Our Battle Creek accommodations offer premium amenities, including a heated, indoor pool, a fitness center, an arcade and a full-service restaurant. Open for breakfast, lunch and dinner, Cereal City Grill has a lovely outdoor veranda where you can enjoy dinner or a late-night cocktail. We invite you to stay at our new hotel in Battle Creek and experience all the Holiday Inn Battle Creek Hotel has to offer. ... more less
- Reservation Options:
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