This property has the potential to be top notch, preferred traveler destination. The facility appears to be well maintained and clean; the room was essentially spotless when I checked in. Every staff member that I encountered (particularly night clerk jenn) was friendly and attentive. Housekeeping is 5 star. While repetitive, the breakfast was more than adequate. I can live with the entrance road since the hotel has no control over that. The location is good with restaurants and shopping within easy travel. The lack of an elevator is an interesting quirk. I was satisfied with the accommodations once I was in my room. At this price point it is hands down winner.... except....
In my opinion the owners need to decide how to manage the "clientele" residing on the other side of the building at the Suburban Extended Stay. During a three day stay I was asked to use my cell phone every day; I witnessed 1 incident of a near assault after a verbal altercation, the language which was used (loudly and repetitively) at the very least made the 7 words you can't say on television tame, along with kicking of the door of an automobile. Not to mention the cluster of smokers holding guard at the front door to the hotel. I was not intimidated but I would not want to expose children to this behavior. Perhaps an aggressive security detail or elimination of the Extended Stay - definitely would raise the satisfaction of this property.
I can recommend the accommodations, not the environment.
- Official Description (provided by the hotel):
- Welcome to Quality Inn & Suites WorcesterCountry Charm City Convenience The Quality Inn and Suites is the perfect destination for business and leisure travelers visiting the many business, educational, entertainment and recreation venues of central Massachusetts.Offering easy access to the DCU Center, UMASS Medical Center, government and military installations, and downtown cultural attractions, the Quality Inn and Suites, Worcester is the ideal choice for all your business or leisure travel needs.Choose from our comfortable hotel rooms or spacious well furnished suites with full size kitchens and appliances, and then let our enthusiastic and knowledgeable staff ensure your comfort ... more less
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- Also Known As:
- Quality Inn & Suites Worcester Hotel Worcester
- Quality Inn And Suites Worcester
- Quality Inn Worcester
- Quality Inn Hotel Worcester
- Worcester Quality Inn